I worked at the Del Mar location for about 3 months and I am in the most bit surprised of how horrible Shake Shack is to work at. The managers tell you to do anything they want, even dirty work for other people there, and then sit in the office on their laptop all day long. The hours in the beginning were super good, since the restaurant had just opened, but then after about a month they cut everybody’s hours to 3 hour shifts per day. The managers have no idea how to run a restaurant and constantly lagged and messed up paychecks and schedules, taking all the way up until the day before to put a schedule out and having no exceptions for plans already made. Not to mention that they played favorites to whoever kissed their butt the most.
Poor management, Labor intensive, Horrible scheduling.