Team Member (Former Employee) – San Diego, CA – August 21, 2019
The culture was portrayed one way, but what ends up happening is everyone is overworked, especially managemnt. It seemed easy in theory to become a trainer, but there was a lot of managers putting it off, not training people on other stations when they asked to do it, and just overall a lot of passive aggressive behavior. Ive seen some inappropriate behavior/favoritism from management as well that was uncomfortbale to see. There are many team members who continuosly dont do their work and who others have to pick up the slack for, but even when managemet has been told the behavior doesnt change and it sours the mood when going to work. The excitement I had working there was waned a lot. The discount is fairly solid, but I dont think that makes up for the lack of hours and still very low base pay considering some of us are doing 3-4 stations without the designation of "trainer"
Staff Member (Current Employee) – Bridgewater, NJ – September 18, 2019
The managers run around the kitchen panicking wondering why the trainers aren't running the shift that the manager's set up poorly, promotions have no rhyme or reason to them and there's no predictable way to determine who will be promoted next. No one knows the proper standards. management has little to no respect for their employees or their availability. Constantly under-stocked on every single possible item and no one gets the promotions they deserve.