Shelby Systems Employee Reviews

3.9
Overall rating
Based on 8 reviews
Ratings breakdown
50
47
31
20
10
Sort by: Helpfulness | Rating | Date
Showing all 8 reviews
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
helping to promote ministry through software
Systems Administrator/Desktop Support (Former Employee) –  Cordova, TNJune 11, 2018
Good experience with many types Microsoft software. Experience with many types of servers, workstations, switches and printers. working with churches to help them with their hardware and software.
Pros
helping to promote ministry through software
Cons
Pay and benefits were not that good
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Shelby
Quality Assurance Analyst (Former Employee) –  Cordova, TNDecember 29, 2017
Overall great experience with this company. People are great and you will be motivated to accomplish what ever task at hand. Only thing is they run the company like the year 1975. Afraid to upgrade.
Pros
Benefits
Cons
Old way of managing employees.
Was this review helpful?Yes 1No 1Report
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great in some respects, No communication and not customer focused; Poor Management
Support Technician (Current Employee) –  Cordova, TNOctober 10, 2017
Shelby is a great place to work, with some notable exceptions. There is zero communication between departments. In fact, it is ACTIVELY discouraged by numerous members of senior management. As you can imagine, this results in bad situations that the customers are forced to endure in the end. Pay is not too bad at first, but since they were bought by Ministry Brands, hardly anyone is given raises. 401k matching is lackluster, and the PTO and health benefits are okay, but leave a lot to be desired. The culture and the majority of coworkers is pleasant, there's not a ton of drama, aside from what results from the severe lack of transparency between departments. It's sad that a company with so much potential sabotages itself this way.
Pros
Culture, positive atmosphere
Cons
Management, communication, lack of long term incentives
Was this review helpful?Yes 4NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Employees that care about the customers and product
Information Systems Group (Former Employee) –  Cordova, TNMay 5, 2017
Shelby Systems has created a workplace culture that cares about the customer and the products it produces. It was enjoyable working with such dedicated people.
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Shelby is a good place to get some early on tech experience.
Support (Former Employee) –  MemphisJuly 9, 2015
Worked there for several years and enjoyed most. A lot of good people there and for the most part and management leaves you alone. The way the software interacts with other programs you get a chance to really flex your technical knowledge.
Pros
Mon-Fri, Easy going Team Leads, Good people
Cons
January, Raises are minimum, Not much room for advancement
Was this review helpful?Yes 2NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Help desk software support.
Help Desk Support (Former Employee) –  Memphis, TNMay 20, 2015
I enjoyed my time here but did not see this as a long term position. They provided a great software package for church support.
Pros
Good people and work environment!
Cons
Little room for advancement.
Was this review helpful?Yes 1No 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Shelby Systems
Arena Staff Trainer (Current Employee) –  Memphis, TNMay 7, 2015
Shelby Systems is a medium-size private business that provides software solutions for non-profit organizations, with an international client base. It is one of the founding business in the industry that broadened software beyond contributions.

With the culture of the organization is beyond any others in my career, the leadership lacked the vision to take the company to the next level in the modern technical world.
Pros
Culture, strong departmental tam, benefits, focus on clients
Cons
Some micro-management, lack of tactical leadershipo
Was this review helpful?Yes 3NoReport
Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at Shelby Systems. Our community is ready to answer.

Ask a Question

Shelby Systems Reviews by Location