Mostly positive, interesting merchandising experience
Reset Merchandiser (Former Employee) – Mid-Atlantic – February 24, 2016
Merchandising is the retail world (mostly supermarkets) so one should expect moderate pay, lots of travel, a busy work day, at times a tiring day, and that "non-person" treatment by store staff.
My time with Shelf Tech was mostly positive though, and my field supervisors and co-workers were fair and pleasant, as were ST's office staff. Co-workers from other service firms were also good to work with. I was part time.
Merchandising is a great job to learn the food product world, you see firsthand the new and the discontinued items and how a category is presented. We would say, "the people who designed this package/label or plan-o-gram never worked at store-level shelf display."
I can understand store managers' typical abrupt handling of us merchandisers. They're usually nearly burned out and we're nameless-faceless invaders making changes they didn't want, asking questions, creating problems. Still I can recall the store managers and receivers who knew we're peons doing work as ordered by their headquarters and who were professional and even friendly.
Sometimes even shoppers understood we're doing assigned work and put up with the crowded aisle and new arrangement.
One other issue is that I hardly worked with the same folks so making friends and building good job reference can be a challenge.
If you don't mind the travel, I recommend working as a ST merchandiser and it is more rewarding and interesting than being a retail store worker.
Pretty good pay for retail, good learning experience, often friendly teams
Travel, often abrupt store managers, often solitary situation