Sales Assistant (Former Employee) – Thirsk, ENG – April 30, 2014
To start I was working at a Total petrol station which then changed hands to Shell. The place was closed for 1 month for refurbishment. Had a chance to work at another store during 2 weeks of the refurb to get use to how they operate. When the store opened it looked great, but that was it. There was no organisation to the place compared to before. Store room and customer toilet doors a meter away. Having staff walk the long was round the shop to stock up whilst serving 400-600 customers a shift. Having to cook food in the oven for sale whilst serving customers when you are on your own, check on the coffee machine every hour and cleaning it and more. Hours are 6am-2pm 2pm-10pm 10pm-6am and you spend most of it working alone. The manager usually comes in 7 or 8am till late. The manager is a great person, but not the best at the job. Spends most of the time in the office, or out smoking. You don't really get a break during the 8 hour shift unless someone ends ups working along with you and you smoke, which you can go out pretty much whenever you want. The year I was there with Shell, 4 people who came from Total resigned within the 1st week and 3 people during the year left as-well. When they hire people they do a 1 week no pay trail which puts people off starting. Holidays, you are lucky if you get any time off with them having the minimal staff to keep the place open as they do. If 1 person goes off ill, the manager has to ask everyone if they can cover the shift which most people don't want to do, or ends up doing the shift himself.
What you can learn is how a typicalmore... Point Of Sale system works in retail store and taking deliveries. The hardest part is managing to juggle all the task you have to do at the same time. The most enjoyable part was with the staff you talk to and finishing your shift.less
Co-workers if you see them, Recurring customers, Its a job!
Long times on your own, Pay, No breaks unless you smoke.