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View all 16 questions about Shellpoint Mortgage Servicing

Is this a Call Center Environment?

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6 answers

It depends on the position you are applying for. Customer service, loss mitigation, foreclosure or bankruptcy, insurance or escrow...probably yes..

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Yes. On Inbound you will be taking calls and be on the phone most of the day, Very high pressure.

Answered - Loss Mitigation Negotiator (Current Employee) - Houston, TX

1
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Absolutely--regardless of job title.

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2
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Yes, call it a slave house.....!

Answered - Foreclosure Paralegal (Former Employee) - Greenville, SC

2
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Yes, absolutely. You are under constant video surveillance, and every key stroke of the computer is logged. You may not interact with your personal cell phone.

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Yes, this is a call center environment. Not everyone is on the phone, but everyone has to act like you are in a call center. Not a fun place.

Answered - Paralegal (Current Employee) - Greenville, SC

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