4.2 out of 5 stars.
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Working at Shepherd's Cove Hospice: 17 Reviews

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United States17 reviews

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3.9Work-Life Balance

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Productive and fun workplace

Indeed Featured review

The most useful review selected by Indeed
Would recommend Shepherds Cove to anyone who is looking for a career in the medical field! Excellent place to work and very rewarding! Everyone is willing to help and help you succeed!
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Management is wonderful to us they are great leaders

Sometimes our work can be so stressful but management always takes time to say thank you for the work you do & they are always looking for ways to encourage and guide us into what we need help with. We are a Non Profit Company which means that our pay may not be as much as other places but the rewards you receive along with the bonuses and the fact this company is willing to hold fund raisers just to be able to buy their employees up to date technology to where we can do our work as proficient as possible in a timely manner & If you work out in the field be prepared to get a text message from your boss that says bad weather is near you get in a safe place and pull over NOW & text me after the storm passes to let me know you are okay speaks volumes.

Pros

Being treated with respect love and compassion

Cons

Employees who have chosen to quit lie and say it is a bad company because it is not
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Great Place to Work

I was employed as a home care social worker and found tremendous meaning in my work. The new CEO is very centered on patient/family care as well as making employees feel like valued members of the team. People have a preconceived notion that hospice must be a sad place, but in truth there is much more joy than sadness. When employees are struggling with the loss of a special patient or under the weight of multiple losses, or even with personal loss - management is always there to help. There is an open-door policy and an open line of communication that isn’t just policy, it’s implemented daily. Employees are valued and there is a strong sense of belonging within the community, by patients and families, and within the company. I would strongly recommend SCH as a great place to work. There is always room for improvement, and while I have small gripes - the organization as a whole is awesome and will continue to grow and thrive because most everyone there truly has a servant’s heart.

Pros

Flexibility, great training, most managers are very supportive, the work is meaningful

Cons

Pay is not that great, the cost of health/dental/benefits is pretty high, but the HR director is always looking for ways to decrease employee cost, the expectations for documentation turn around can be unrealistic at times
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Run and don’t look back

Poor management. Bad communication with employees. Unfair treatment among employees. Management does not care about you, they only care about themselves. They bully you if you’re not a “favored” employee. Poor work/life balance. Multiple turnover. Multiple employees have quit over the last few years due to bad management.

Pros

Coworkers

Cons

Expensive insurance, no breaks at times, short staffed constantly
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4 stars

What is the best part of working at the company?Helping families traveling the end of life journey, making memories with their loved ones, and helping patients and families understand end of life. What is the most stressful part about working at the company?The case loads can be overwhelming and stressful at times. What is the work environment and culture like at the company?Mostly supportive, though there are some that are about themselves, but that can be said for any job. What is a typical day like for you at the company?Busy, stressful, sad, joyful, happy, all within the day and sometimes within an hour.
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Shepherd's Cove Hospice insights

Based on 11 survey responses
What people like
  • Supportive environment
  • Clear sense of purpose
  • Time and location flexibility

Fulfilling work

I loved working here because of the people we helped and the genuinely wonderful people I worked with. These are some truly kind and inspiring coworkers. With it being a service that doesn’t charge anything beyond what insurance would cover, you won’t make very much, and you truly are doing it because you love the work. The insurance is good, too.

Pros

Great coworkers, feel good about what you do, pride in your company

Cons

Low pay
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Great place to work.

Great place to work as all employees believe in and are dedicated to our mission to provide end of life care to anyone in need, insured or not. There is also a vast amount of community support for our organization.

Pros

Friendly, close knit group with a supportive management team.

Cons

None
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Great place to work

Haven't been here but a few months but I really love working here. All staff & supervisors have been so helpful & patient during my training & transition. Just like any other job there are bad, stressful days but there is always someone to help & listen. It is so much more than just a job, it is a great mission & I thank the Good Lord for placing me here.

Pros

More paid holidays, good insurance benifits

Cons

very stressful at times
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Very friendly co-workers

I have been with Shepherd's Cove Hospice for 10 years. We are a team. We work together and play together. We lift each other up and carry each other's burdens. We are family. Every one has different work ethics. If you do your job with a good attitude and strive to do your best and deticate yourself to the care of our patients and their families then there is room for promotion. Our Patients are our number one priority and we take pride in serving them. .

Pros

Paid Holidays, Paid time off, Long term sick bank, Thrift Store discount, Free Soft drinks and coffee daily
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A supportive atmosphere with support to be the best you can be

A typical work day can be expected to be fast paced from start to finish. Working in the medical field, especially in the hospice realm, one has to expect their day to change from how they may "plan", but management is supportive in trying to help in whatever way possible. Workers are allowed flexibility to be the type of worker they want to be. Not a great deal of micromanagement from management. The trust in knowing the workers are professional and focused enough to get their job complete to the best of their abilities is one of the best attributes of the whole management. If one is struggling with work load or just emotionally from loosing a patient, support and help is there. One of hardest parts of the job is knowing your time with families and patients may be short, but this has the opportunity to instill the importance of doing the job right the first time. Another difficult part is documentation, but again, working in the medical field, this will always be a trouble part. However, Shepherd's Cove has taken STRIDES to help with the struggles of documentation in the 11 years I have been here. The most enjoyable part of my jobs are almost too much to type. The people I have met throughout my time here has greatly enriched my life for the better. The failures I have had have only grown me as a professional and person. I have a work family I know that cares about me and wants nothing but the best for me. I dreamed of working for Shepherd's Cove when I was a youngster and now I honestly can't imagine working anywhere else.

Pros

Great scale of paid time off

Cons

No food/lunch provided onsite
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Great company to work for

I am a current employee that came back to the agency after being gone for a number of years. I have been here a total of 4 and 1/2 years. I came back to the agency because I felt we are the best at what we do! Our staff is AMAZING! If you want a great place to work here is your place! Our mission speaks for itself and we live it every day! I am so thankful to be a part of such a wonderful agency!
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Outstanding place to work!

I have been with the agency for 14 years and hope to retire from this organization. Working here has been life changing for me as it has helped me to grow into other positions and be more compassionate and understanding. I encourage you to apply if you want to work for a place that has a great culture and cares about their employees, patients, and families.
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Fabulous mission!

I have been with SC for 31 years. The work is fulfilling. There are intangible benefits/blessings working with compassionate and knowledgeable people. It is expected that patients are treated as we would want our own family treated; it is expected that each team member pulls their own weight. Negativity and drama isn’t tolerated. I love the mission of this business of ministry! There are many staff who have been with SCH for greater than 10 years - significantly longer than the National industry average. Have had several staff who have left, worked for other agencies and returned to SCH!

Pros

Awesome team! Awesome mission!

Cons

Learning to cope with providing EOL care can be stressful but fulfilling.
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Love my job!

Shepherd's Cove Hospice is a wonderful place to work. Being a hospice nurse is so rewarding. I love being able to go home at the end of the day knowing that I have made a difference.
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Best place I have ever worked!!

Our staff genuinely cares about our patients and their families. They go above-and-beyond to make sure everyone gets the VERY best compassionate care possible. Our mission to provide peace, comfort, and dignity to EVERYONE walking the end-of-life journey is evident throughout the agency. Many of our employees have been here over 10 years and some even over 20 years! Turnover is very low. The employee culture is extremely positive, rewarding, and fun. I have never worked for a company with this much paid time off, flexibility, close camaraderie among departments, and creative employee appreciation practices. Shepherd's Cove Hospice is an incredible gift to this community!

Pros

Paid time off, 25% discount at Thrift Shoppe, employee recognition program, beautiful facility/work environment, encouragement/support from management, flexibility, upward mobility

Cons

Wish it was a little bit closer to my home!
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Very bad place to work

Stuck up management, no room for growth, takes it very personal if you find better work, talks down and degrades you, treats some workers like angels although those workers have very poor self esteem and I guess need the attention. Lots of great employees have left or have been let go. Company is not what people think it is. I wouldn't recommend this place to anyone.
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Official response from Shepherd's Cove Hospice

March 16, 2020
We are so sorry you did not feel the culture of dedication, service, and excellence that Shepherd's Cove strives for was exemplified in your work experience with us. Please feel free to reach out to our Chief Personnel Officer to discuss your concerns further. We would love an opportunity to hear your concerns, learn from them, and make appropriate changes as needed.

Non-profit hospice

Management plays favorites, not best fit for position, but rather, who is their buddy or will get upset if not promoted. LOts of cliques, if not part of clique then poor assignments and treated as if you do not matter. care more about themselves than you.
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Official response from Shepherd's Cove Hospice

March 3, 2020
We are so sorry you did not feel the culture of dedication, service, and excellence that Shepherd's Cove strives for was exemplified in your work experience with us. Please feel free to reach out to our Chief Personnel Officer to discuss your concerns further. We would love an opportunity to hear your concerns, learn from them, and make appropriate changes as needed.

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Overall rating

Based on 17 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Compensation/Benefits
3.9 out of 5 stars for Job Security/Advancement
4.1 out of 5 stars for Management
4.1 out of 5 stars for Culture

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