All negative reviews magically disappeared...
Manager (Former Employee) – New Castle, DE – November 27, 2018
Until about six months ago this property listing on Indeed was filled with negative reviews from past employees (mostly managers). Suddenly those reviews were lumped into the general “Sheraton” country-wide reviews then this individual property listing magically reappeared with a much higher star rating.
This was the most disappointing job I have had in my career. The parent company, HHM, seemed unaware of the level of dissatisfaction among property level department managers. Everyone worked as hard as they could but were always met with little or no money to properly run the department and the frightening amount of hours you worked per week as a manager did not align with the salary you are paid. Zero true leadership from the GM at that time. The hourly employees worked so very hard but their compensation was not as competitive as it should be for a property with such a high occupancy rate.
The amount of manager turnover was extremely high the past three years and there is good reason for that. I truly hope that the new leadership can turn that around.
No leadership from former GM; long hours