CUSTOMER SERVICE REPRESENTATIVE (Former Employee) – Grand Rapids, MI – December 15, 2018
No flexibility at all and you are constantly micro managed. The pay per hour is ridiculous. Most people work two jobs to make ends meet. The management is poor quality - they only care about numbers. They hire a lot of temps and there are constantly people leaving and then they hire temps and it starts all over again. They don't believe in respect if you do something wrong they scold you like you were 12 years old.
Supervisors playing the "get ahead game" and using staff as pawns.
Aerosol Laboratory Technician (Former Employee) – Warrensville Heights, OH – December 14, 2018
Worked in the automotive division. My direct supervisor was awesome, but his supervisor just wanted to play the corporate advancement game by trying to look as good as possible. Ridiculous rules and meetings were all put into place primarily for optics. Nobody cared about the individual worker.
Sales Associate (Current Employee) – South Elgin, IL – December 13, 2018
Typically you are mixing paint and making sure that the sales floor looks up to par. You are also workong on stock. I learned about customer service and my work ethic. The workplace was good and allowed for you to grow and understand the company/ paint industry more in depth. It is a fantastic place to work at.
packer (Current Employee) – Crisfield, MD – December 12, 2018
No explanation needed. Shouldn't be here in the next few years. If you don't kiss there bottoms you WILL not excel no matter how well you work. Managers are terrible over-payed puppets is all. Front office manipulates every thing, the handbook, the forcing of overtime. Your basically a well paid slave.
Machine Operator (Current Employee) – Holland, MI – December 11, 2018
Work isn't very hard, people are really nice First and Third shift supervisors are awesome. the turnover is high bc of so much OT. training isn't sufficient injuries are frequent. Management doesn't always listen they kind of brush you off. I don't really want to leave bc I love my work crews
Professional work environment dedicated to customer service
Sales Associate (Former Employee) – Hanover Park, IL – December 11, 2018
I enjoyed working at Sherwin Williams. The hours and compensation were very fair. I enjoyed helping customers figure out solutions to finishing projects most. I enjoyed the challenge of helping customers pick the best product possible for completing their projects.
Third key holder (Former Employee) – Tucson, AZ – December 10, 2018
Reasonably easy sales/service position that required regular heavy lifting. Management was responsive schedule requests. Enjoyable environment for work although lacking in actual upward movement opportunities.
Sherwin Williams helped me deal with & hold conversations with people on a higher level. Also helped me learn more about construction as well as the paint industry & how much opportunity there is in those fields
Part Time Keyholder (Former Employee) – Westborough, MA – December 8, 2018
Through my time here I have learned many things about the company and the job. Its at times fast paced, relaxed, fun, stressful but its not really that bad it all boils down to who you work with/for that will determine how well you day goes. The customer base varies widely from easy going to determined on ruining the day. The company provides great career paths But not so great advancement opportunities or a good work-life balance. Management usually never works weekends unless they have no choice nor do they hardly ever hold themselves accountable for the rules they set forth for everyone else. They put business needs before life/personal needs especially childcare. Now don't get me wrong they have accommodated my schedule for a few months so that i may care for my infant but with daycare availability for more days not being an option they no longer want to accommodate my schedule
on occasion free food, competitive pay, great career
A typical day at work was focused on sales, customer service, hard work, and positive attitudes. I learned the basics of customer service, delivery driving, and shipping and receiving. Management was highly-skilled in their role(s) and created a productive and positive environment. The workplace culture was great, focused on production, customer service, positive attitudes, and teamwork. The hardest part of the job was physically moving some of the orders to construction sites, through mud and snow, but that aspect truly was not very difficult. I enjoyed every aspect of this position, especially the coworkers.