SHI International Corporation Employee Reviews

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3.0
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Great new hire incentives and training, poor longterm company loyalty
IAE (Former Employee) –  Austin, TXSeptember 6, 2018
Lots of initial training opportunities but lacking long-term career development support. Training stops after about year 2. Compensation is well below average.
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4.0
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Fun first job out of college
Inside Sales Manager (Former Employee) –  Austin, TXSeptember 5, 2018
place is great if it's your first job out of college. However, the management is constantly changing and you're out of luck if you have a micromanager. It's a salary job and some managers will give you a hard time if you're 10 minutes late but expect you to stay 2+ hours if you have a lot of work to do.
Pros
lots of free food and perks
Cons
management, poor work life balance
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4.0
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Great company
HUMAN RESOURCES (Former Employee) –  New JerseyAugust 22, 2018
Great benefits, Gym onsite for everyone to use. Not very friendly atmosphere. Good place to start career. Newly built event building for hosting events is amazing.
Pros
Great benefit package. Gym
Cons
Compensation is low. Unfriendly work environment.
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5.0
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I love working the flexibilty
Account Executive (Current Employee) –  Austin, TXAugust 21, 2018
I get to work from home and make my own schedule. I do wish we had better training and on boarding for new hires. It would also be great to have a better investment in resources.
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5.0
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A Great Company
Senior Inside Sales Account Executive (Former Employee) –  Austin, TXAugust 19, 2018
SHI is an amazing place to begin your professional career from college. The management and overall sales training are elite. SHI truly knows what it's doing in terms of grooming salesman and growing the business.

SHI is growing at a rapid pace so that opens up opportunities for advancement into management.

The hardest part is the monotony but I feel that's with every corporate job. SHI had done a great job in the past by offering multiple gatherings, functions, and awards. To take employees minds off the stress of the job. I feel a few employees got carried away and SHI has cut back drastically on the "extracurricular" portion. There is a significant culture change going on with SHI and I will say for old employees it's not an issue. However, for new employees that aren't necessarily making money just yet. It's stressing them out quicker and creating a rotating door affect.

Overall SHI isn't perfect but it's pretty close. A great stepping stone for sales if it works out for you there. Give SHI 2 years you'll either have been promoted, created a solid book of business, or moved laterally to a different role. If none of that has happened use the experience and training you gained there to move to the next opportunity.
Pros
Free lunches
Cons
Commission changes
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1.0
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Good Place to start working out of college
AP Specialist (Current Employee) –  Somerset, NJAugust 12, 2018
This may be a good place to start working immediately graduating college, should you do sales. Other departments are not compensated well and extremely overworked. They don't focus on training and expect you to produce like a 20 year veteran without proper knowledge.
Cons
Lack of management/structure. Very little training
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2.0
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Good Company 4 Years Ago.
Inside Account Manager (Former Employee) –  Austin, TXAugust 2, 2018
SHI was a decent company to work for 4-5 years ago. They made a ton of changes to comp plans and employee benefits over the past year in a half. They took away work from home days for tenured reps and slashed pay. It seems like they are trying to replace tenured reps with new hires that save the company money.

Their metrics are completely untainable in certain books and markets. If you are one of the lucky few placed in a good district you will succeed and can make great money. If you get a less favorable market they will ramp your quota the exact same way as a big metro, even if your market has less propensity to spend on IT ( such as markets where there are more cows than people). It’s completely flawed and you’ll find that only the good markets tend to retain Account Executive past year 3. Oh and by the way you have no say or control over what market they place you in.

In summary, if you’re well liked by SHI or lucky enough to get the right market, you can stay in role and make some good money. The same top 10-15 reps are consistently making great money, but they also started back in 2013 when the SMB division was fresh.

Don’t expect to make the same amount of money as them. They are a lucky few and SHI will no longer provide the same comp plan, nor are there enough good accounts to go around for you ever to make the same money.

Oh and forget about work from home days. SHI treats the SMB division like a group of grown babies. You will be micromanaged down to your last breath there.
Pros
Good trainings for the most part. Solid place to begin an IT career with many transfer options.
Cons
Micromanagement, Poor Employee Benefits outside free lunches
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4.0
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Good Place to work
Worker (Current Employee) –  Somerset, NJJuly 22, 2018
Overall good place to work. You can literally start at a lower position and work your way up. I feel like the pay could be a little better but who doesn't feel they deserve more money.
Pros
career advancement
Cons
pay could be a little better
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2.0
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fast paced and hectic
Configuration Technician (Former Employee) –  Somerset, NJJune 28, 2018
A minority female owned company. The corporate workers were well treated. The configuration technicians were treated badly by
an incompetent mid-level management staff. Only the favorite "pets"
were given any perks.
Pros
clean facility
Cons
horrible managers
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3.0
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Fun work environment, music, ping pong tables, laid back but competitive as well.
Inside Account Executive (Former Employee) –  Austin, TXJune 22, 2018
Typical work day at SHI, come in and have our 10 minute group huddle/meeting with team manager. Then proceed to check emails to see if clients needed anything updated or renewed. After that was handled, throughout the day I had to make 50 cold calls as well as calls to current customers to check in. The culture was like any other inside sale culture, whereas the competitive drive was rampant, but also not too intimidating. There was always music playing to boast energy and mural, and a company kitchen and break room with ping pong tables and a place to relax for a few minutes if the work load got to be overwhelming.
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4.0
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Great Starter Company for learning the Industry
Mid Level Leadership (Former Employee) –  Austin, TXJune 8, 2018
SHI is a great place for a college graduate to get their feet wet in the 'real world'. There is a strong technology and sales training program for those recent college graduates. For entry level roles, there are dial minimums, limited account sets, and very junior managers providing coaching - Success for young reps is often times very determinant on the book of business they are provided and the skill and experience (or lack thereof) of their manager. Generally speaking, if you work hard, you will be successful and earn $50K plus in year one. As reps progress beyond the entry level sales roles, there are specialist and Field Sales roles available.



Overall, SHI is a great place to start your career and learn the technology industry. There are promotion opportunities as well. There are drawbacks at SHI (Similar to any company- the big is the lack of investment in support staff compensation and internal systems and tools), however, for college grads looking to break into the industry and meet good people, SHI is a great place to start.
Pros
Great Starter Company for young professional
Cons
Limited Opportunity outside of Sales, Grinder Sales Culture, Limited Company Loyalty
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4.0
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SHI is competitive sales organization...
Solutions Architect (Current Employee) –  Charlotte, NCJune 8, 2018
SHI is a sales organization. At sales they are amazing. Compensation is on par, benefits are good (but could be better.) The workplace culture is very much that of a sales team. This works great for sales, but not other areas of the business. I had a very flexible work from home schedule, but for some this isn't an option.
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3.0
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Good work place environment
Inside Sales Account Manager (Former Employee) –  Austin, TXMay 30, 2018
It's an ok place to work. It is hard work, sometimes long hours, but if you put in the effort, the reward financially will be there. Lots of stress, ups and downs, but that is normal in a fast pace, sales environment.
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3.0
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Great opportunity to make money with little else to offer.
Inside Sales Support Team Lead (Former Employee) –  Austin, TXMay 15, 2018
SHI is a great place to work if you need to make money and little else. They offer a competitive base salary with good opportunities for commission to be earned; however the company cares very little for anything else. It doesn't matter much how you generate revenue for the company as long as you get it done. Expect to be micromanage if you do not hit your numbers; anything from manager sits, mandatory 1x1s with team leads, managers and just senior sales reps, all telling you how it worked for them with little regard to understanding how the sales process is different for each customer.
Pros
Many opportunities to earn a respectable and in some cases a high level of income, Partners regularly bring in food for lunches/breakfast, Lots of after work events/happy hours/sales events
Cons
Micromanaging you out of a drive to sale the way you need to sale, No respect for the up and down nature of sales cycles, Overloading you with products to sale, Lack of committed resources to help you figure out what product fits what customer, Quote and order system is as old as dirt nothing is intuitive about their sales processing software
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3.0
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Good Starter Company
Commercial Enterprise Operations Manager (Current Employee) –  Somerset, NJMay 6, 2018
SHI is an excellent starter company to gain skills the and experience needed throughout your career. It has a young hip culture, with a young and relateable employee base.
Pros
Lots of vendor events, treated well, yound employee base
Cons
low pay, puts the customer ahead of the employee in many cases, treats employees as disposable many cases
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4.0
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Overrall Great First Job
Inside Account Executive (Current Employee) –  Somerset, NJMay 1, 2018
SHI was a great first job to get your foot in the door of technology career opportunities. At least 30 dials a day min, no micro management, culture was very relaxed 20-30 year old, business casual, base salary very low
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4.0
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$7 billion+ global provider of information technology products and services
Senior Account Executive/IT Solutions Consultant (Former Employee) –  Piscataway, NJMay 1, 2018
Developed and implemented an integrated prospecting and marketing strategy to grow revenue within the Data Center sales. Tracked activities, marketing and pipeline in MS Dynamics CRM.
Pros
Growth opportunities, Executive Leadership, Sense of Home
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4.0
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Great First Job
Account Executive (Former Employee) –  Austin, TXMay 1, 2018
You can truly learn how to be a business professional. But, you can also learn to be the exact opposite. Enjoy your time but know its not permanent. Its a stepping stone.
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4.0
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Working in sales right out of college
Inside Account Executive (Current Employee) –  Austin, TXApril 22, 2018
A typical day at work depends on what your customers need. For the first 3 or so months, you are working to establish a secure book of business. This takes time to sort out companies that you don't want to work with, and companies that don't have the budget to work with you. After that, it's all hard work from then on out. You grind constantly to make what you can. Some days you walk away with a few thousand extra dollars in your pocket, and some days you go home empty handed. It's a difficult job to say the least, but the atmosphere makes up for it. The people you are surrounded with are competitive, outgoing and friendly. They are all recent graduates, so everyone is basically your age.

I understood systems that I didn't know before to complete my job, I built relationships with companies that I either worked with, or just talked with. I learned that sales is extremely difficult, but can pay off if you have a good month.

Management is INCREDIBLE. There is nothing wrong with these people. They are not there to micromanage, but only to help. They get paid based off of what you make, so they want to support you in any way they possibly can. I have never had a bad experience with any individual in a management position. They are caring, and willing to put in the time it takes for you to improve.

Workplace culture is great. Again, it's a bunch of 20-something year old's running the place. We all have a great time in a relaxed atmosphere, and help each other when needed. Everyone also enjoys happy hours on a weekly basis, so if your into that, this is the place to work!
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The hardest part of the job was knowing that no matter how hard you grind, you might end up walking away with little or no commission check at the end of the month. Salaries are all the same, but your book of business really determines your overall compensation.

The most enjoyable part of the job is bonding with others your age throughout Austin. Most people I know work at a company with older adults who have families and want to go home after work. Here, we are all young, so going out to the park or heading to a local watering hole is what this company's after hours is about.
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Pros
Free lunches from vendors, no micromanagement, great management, team off sites, enjoyable community.
Cons
Unstable salary, same daily mundane tasks, constantly jumping through hoops to meet customer's needs.
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4.0
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Lots of opportunity, interesting culture.
Senior Inside Sales Account Manager (Former Employee) –  Austin, TXMarch 21, 2018
You will learn a lot. You will face many challenges. You will have the opportunity to rise or fail to those challenges. You will make lots of money. You won't have time to spend it or take any long vacations. Eventually the stress will get to you and you will find another job.
Pros
Free food, lots of events
Cons
No time to appreciate anything because of how hard you will work.
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Overall rating

3.8
Based on 185 reviews
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