SHI International Corporation Employee Reviews

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4.0
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Fun workplace
Specialist I (Current Employee) –  Somerset, NJNovember 15, 2018
Everyone is very polite. Compensation is low but experience gained is strong. Great job for someone getting their foot in the door. Also fun work events.
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5.0
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looking for night and weekend work
Presales Specialist (Current Employee) –  Somerset, NJNovember 12, 2018
i have worked at SHI for almost 5 years now. i intend to work there hopefully for many more year to come. i am just looking for part time work for nights and weekends.
Pros
Great work environment, not super stressful.
Cons
need more money.
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3.0
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Great experience
Inside Account Executive (Current Employee) –  Austin, TXOctober 27, 2018
Company is going places, and opportunity to big projects are there. Company could improve in base salary/promotion process. They have a big focus around trainings, and staying up to date with all the tech trends.
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5.0
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Great place to work but it is a grind
Inside Account Executive (Current Employee) –  Austin, TXOctober 22, 2018
The environment is great and you get to work with great people. They are a lot of free lunches and opportunities for bonuses. It is a lot of fun to work there!
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3.0
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Typical Workweek
Enterprise Account Executive (Current Employee) –  Boston, MASeptember 11, 2018
Mondays and Fridays are set aside for Administration, Planning, and Partner educational sessions. The hardest part of the job is alignment with accounts as they change often. The other negative is the amount of turnover within the Sales Teams.
Pros
Training/Vendor Relations
Cons
Lack of Work/Life balance
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3.0
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Great new hire incentives and training, poor longterm company loyalty
IAE (Former Employee) –  Austin, TXSeptember 6, 2018
Lots of initial training opportunities but lacking long-term career development support. Training stops after about year 2. Compensation is well below average.
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4.0
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Fun first job out of college
Inside Sales Manager (Former Employee) –  Austin, TXSeptember 5, 2018
place is great if it's your first job out of college. However, the management is constantly changing and you're out of luck if you have a micromanager. It's a salary job and some managers will give you a hard time if you're 10 minutes late but expect you to stay 2+ hours if you have a lot of work to do.
Pros
lots of free food and perks
Cons
management, poor work life balance
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4.0
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Great company
HUMAN RESOURCES (Former Employee) –  New JerseyAugust 22, 2018
Great benefits, Gym onsite for everyone to use. Not very friendly atmosphere. Good place to start career. Newly built event building for hosting events is amazing.
Pros
Great benefit package. Gym
Cons
Compensation is low. Unfriendly work environment.
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5.0
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I love working the flexibilty
Account Executive (Current Employee) –  Austin, TXAugust 21, 2018
I get to work from home and make my own schedule. I do wish we had better training and on boarding for new hires. It would also be great to have a better investment in resources.
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5.0
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A Great Company
Senior Inside Sales Account Executive (Former Employee) –  Austin, TXAugust 19, 2018
SHI is an amazing place to begin your professional career from college. The management and overall sales training are elite. SHI truly knows what it's doing in terms of grooming salesman and growing the business.

SHI is growing at a rapid pace so that opens up opportunities for advancement into management.

The hardest part is the monotony but I feel that's with every corporate job. SHI had done a great job in the past by offering multiple gatherings, functions, and awards. To take employees minds off the stress of the job. I feel a few employees got carried away and SHI has cut back drastically on the "extracurricular" portion. There is a significant culture change going on with SHI and I will say for old employees it's not an issue. However, for new employees that aren't necessarily making money just yet. It's stressing them out quicker and creating a rotating door affect.

Overall SHI isn't perfect but it's pretty close. A great stepping stone for sales if it works out for you there. Give SHI 2 years you'll either have been promoted, created a solid book of business, or moved laterally to a different role. If none of that has happened use the experience and training you gained there to move to the next opportunity.
Pros
Free lunches
Cons
Commission changes
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1.0
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Good Place to start working out of college
AP Specialist (Current Employee) –  Somerset, NJAugust 12, 2018
This may be a good place to start working immediately graduating college, should you do sales. Other departments are not compensated well and extremely overworked. They don't focus on training and expect you to produce like a 20 year veteran without proper knowledge.
Cons
Lack of management/structure. Very little training
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2.0
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Good Company 4 Years Ago.
Inside Account Manager (Former Employee) –  Austin, TXAugust 2, 2018
SHI was a decent company to work for 4-5 years ago. They made a ton of changes to comp plans and employee benefits over the past year in a half. They took away work from home days for tenured reps and slashed pay. It seems like they are trying to replace tenured reps with new hires that save the company money.

Their metrics are completely untainable in certain books and markets. If you are one of the lucky few placed in a good district you will succeed and can make great money. If you get a less favorable market they will ramp your quota the exact same way as a big metro, even if your market has less propensity to spend on IT ( such as markets where there are more cows than people). It’s completely flawed and you’ll find that only the good markets tend to retain Account Executive past year 3. Oh and by the way you have no say or control over what market they place you in.

In summary, if you’re well liked by SHI or lucky enough to get the right market, you can stay in role and make some good money. The same top 10-15 reps are consistently making great money, but they also started back in 2013 when the SMB division was fresh.

Don’t expect to make the same amount of money as them. They are a lucky few and SHI will no longer provide the same comp plan, nor are there enough good accounts to go around for you ever to make the same money.

Oh and forget about work from home days. SHI treats the SMB division like a group of grown babies. You will be micromanaged down to your last breath there.
Pros
Good trainings for the most part. Solid place to begin an IT career with many transfer options.
Cons
Micromanagement, Poor Employee Benefits outside free lunches
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4.0
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Good Place to work
Worker (Current Employee) –  Somerset, NJJuly 22, 2018
Overall good place to work. You can literally start at a lower position and work your way up. I feel like the pay could be a little better but who doesn't feel they deserve more money.
Pros
career advancement
Cons
pay could be a little better
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2.0
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fast paced and hectic
Configuration Technician (Former Employee) –  Somerset, NJJune 28, 2018
A minority female owned company. The corporate workers were well treated. The configuration technicians were treated badly by
an incompetent mid-level management staff. Only the favorite "pets"
were given any perks.
Pros
clean facility
Cons
horrible managers
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3.0
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Fun work environment, music, ping pong tables, laid back but competitive as well.
Inside Account Executive (Former Employee) –  Austin, TXJune 22, 2018
Typical work day at SHI, come in and have our 10 minute group huddle/meeting with team manager. Then proceed to check emails to see if clients needed anything updated or renewed. After that was handled, throughout the day I had to make 50 cold calls as well as calls to current customers to check in. The culture was like any other inside sale culture, whereas the competitive drive was rampant, but also not too intimidating. There was always music playing to boast energy and mural, and a company kitchen and break room with ping pong tables and a place to relax for a few minutes if the work load got to be overwhelming.
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4.0
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Great Starter Company for learning the Industry
Mid Level Leadership (Former Employee) –  Austin, TXJune 8, 2018
SHI is a great place for a college graduate to get their feet wet in the 'real world'. There is a strong technology and sales training program for those recent college graduates. For entry level roles, there are dial minimums, limited account sets, and very junior managers providing coaching - Success for young reps is often times very determinant on the book of business they are provided and the skill and experience (or lack thereof) of their manager. Generally speaking, if you work hard, you will be successful and earn $50K plus in year one. As reps progress beyond the entry level sales roles, there are specialist and Field Sales roles available.



Overall, SHI is a great place to start your career and learn the technology industry. There are promotion opportunities as well. There are drawbacks at SHI (Similar to any company- the big is the lack of investment in support staff compensation and internal systems and tools), however, for college grads looking to break into the industry and meet good people, SHI is a great place to start.
Pros
Great Starter Company for young professional
Cons
Limited Opportunity outside of Sales, Grinder Sales Culture, Limited Company Loyalty
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4.0
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SHI is competitive sales organization...
Solutions Architect (Current Employee) –  Charlotte, NCJune 8, 2018
SHI is a sales organization. At sales they are amazing. Compensation is on par, benefits are good (but could be better.) The workplace culture is very much that of a sales team. This works great for sales, but not other areas of the business. I had a very flexible work from home schedule, but for some this isn't an option.
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3.0
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Good work place environment
Inside Sales Account Manager (Former Employee) –  Austin, TXMay 30, 2018
It's an ok place to work. It is hard work, sometimes long hours, but if you put in the effort, the reward financially will be there. Lots of stress, ups and downs, but that is normal in a fast pace, sales environment.
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3.0
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Great opportunity to make money with little else to offer.
Inside Sales Support Team Lead (Former Employee) –  Austin, TXMay 15, 2018
SHI is a great place to work if you need to make money and little else. They offer a competitive base salary with good opportunities for commission to be earned; however the company cares very little for anything else. It doesn't matter much how you generate revenue for the company as long as you get it done. Expect to be micromanage if you do not hit your numbers; anything from manager sits, mandatory 1x1s with team leads, managers and just senior sales reps, all telling you how it worked for them with little regard to understanding how the sales process is different for each customer.
Pros
Many opportunities to earn a respectable and in some cases a high level of income, Partners regularly bring in food for lunches/breakfast, Lots of after work events/happy hours/sales events
Cons
Micromanaging you out of a drive to sale the way you need to sale, No respect for the up and down nature of sales cycles, Overloading you with products to sale, Lack of committed resources to help you figure out what product fits what customer, Quote and order system is as old as dirt nothing is intuitive about their sales processing software
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3.0
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Good Starter Company
Commercial Enterprise Operations Manager (Current Employee) –  Somerset, NJMay 6, 2018
SHI is an excellent starter company to gain skills the and experience needed throughout your career. It has a young hip culture, with a young and relateable employee base.
Pros
Lots of vendor events, treated well, yound employee base
Cons
low pay, puts the customer ahead of the employee in many cases, treats employees as disposable many cases
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Overall rating

3.8
Based on 190 reviews
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3.7Work/Life Balance
3.3Compensation/Benefits
3.4Job Security/Advancement
3.5Management
3.9Culture

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3.1InHerSight Score

3.4Personal Development

3.6Career Opportunities

2.4Family Support

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