SHIELDS for Families Employee Reviews

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Stressful
Administrative Assistant (Former Employee) –  Compton, CAFebruary 16, 2018
This company over works their workers and the pay is minimal. The give you multiple job duties while only getting paid for one set of tasks. The job environment was also hectic and stressful.
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The work environment is oppressive and is run as a dictatorship.
Program Coordinator (Former Employee) –  Los Angeles, CAFebruary 14, 2018
Very poor management, lacks clinical knowledge to appropriately assist the clients needs. Upper management is there to make money at the expense of the community it signed up to serve.
Pros
multiple programs to work and learn from
Cons
Inexperienced managers and inexperienced clinicians who are not cultrually competent.
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Not What It Use To Be
Manager (Former Employee) –  Los Angeles, CAJanuary 25, 2018
This is a good place to gain experience in working with difficult clients, disadvantaged communities and learning to navigate poor management. If you are able to survive this place without getting burnt out, then you can thrive anywhere else. If you are lucky and get promoted, you not only have 1 role but wear plenty of other hats because there is not enough management for support especially with personnel issues. Some workers here with seniority and/or are alumni (from their treatment programs) take fully advantage of the agency culture and behave very unprofessional and unethical. The current HR management's style is to investigate petty complaints of lazy workers who fabricate things, play a victim role and know how to "play the system". Hardworking staff often get targeted because they do things the right way and set a higher performance standard. There is also major conflict of interest with management because they are related or have personal ties in some way or another. This company has gotten worse over time and good staff leave because of it.
Pros
Gaining social work experience and most holidays off
Cons
Major conflict of interest, poor management and little training for supervispors
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Very rewarding place to work.
Case Manager / Male Involvement Coordinator (Former Employee) –  11601 S Western Ave, Los Angeles, CA 90047January 5, 2018
Shields is a family program that not only care about there clients, but also care about staff as well. What`s so good about Shields as well, is that its a place that you have the opportunity to move around in the company in different positions.
Pros
Rewarding Job and the staff is great.
Cons
None
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will gain great work experience
YOUTH CASE MANAGER (Current Employee) –  Compton, CADecember 6, 2017
Enjoyed being challenged and allowed to grow as a worker. Allows you to work in a diverse community, and will be around great co-workers who have tour back.
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job review
Therapist (Former Employee) –  Los Angeles, CANovember 28, 2017
The job is very steady pace, treatment planning, assessments, seeing the kids graduate from the school. The difficult part of that your day can be unexpected.
Pros
communication
Cons
N/a
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Perfect Place
In Home Counselor (Former Employee) –  Los Angeles, CANovember 28, 2017
Shields is a great place to work because it provides assistance to families in need of services within their community. Their is a lot of good services offered thru Shields.
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Great experience
Case Manager (Current Employee) –  Los Angeles, CANovember 7, 2017
Shields is a great place for experience but no advancement, raises, ect. A typical day see your clients process notes, attend meetings, trainings ect.
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They really care
Substance Abuse Counselor (Former Employee) –  Los Angeles, CAOctober 29, 2017
Best non profit organization to work for. You get 20 paid holidays a year plus paid vacation. They go all out for their employees every year at the company Christmas party.
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Poor Management
Administrative Assistant/Receptionist (Former Employee) –  Los Angeles, CASeptember 25, 2017
They really need to stop taking employee for granted. You have to be family to grow. Or you have to be messing around with the CEO.
everybody steals from the company and the honest ones get fired
Pros
open my door to other opportunies
Cons
no breaks and no lunch
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Unity within the departments
Case Manager/Counselor (Former Employee) –  Los Angeles, CAAugust 15, 2017
This is a good company to work for because they have a lot of activities for their employees as a symbol of family or simply united. They could promote within their organization more.
Pros
Unity
Cons
Need to offer better pay
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its ok
Parent Educator/Case Manager (Current Employee) –  Lynwood, CAAugust 2, 2017
its ok. It's a great place to work for those who go to school and for mothers because they have 14 holidays and as you work you are building up sick time and vacation time that can be used for emergencies.
Pros
12 holidays
Cons
low pay
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Excellent benefits
Vocational Counselor II (Current Employee) –  Lynwood, CAJuly 11, 2017
More than 30 programs to benefit the community. SHIELDS is doing a lot of good for the community. SHIELDS is changing lives.

SHIELDS is employee and community centered. There are a lot of paid days off.
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Learning enviornment
Case Manager (Former Employee) –  Los Angeles, CAJune 19, 2017
Typical day at the school would be a learning environment in a classroom setting. I learned how to work with small groups and one on one settings. The hardest part of the job is testing students to assess their level.
Pros
Holidays and weekends off
Cons
No summer work or pay
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Rewarding place to work
Case Manager (Former Employee) –  Los Angeles, CAApril 30, 2017
I worked at Shields as a case manager, I can honestly say it one of my favorite places to work. The staff is very helpful and supportive. The job was very rewarding. My favorite part was interacting with the clients and providing services to them. Shields has many locations and there is always room for advancement. The downside is that they are a nonprofit agency so retirement benefits are nonexistent. The pay is pretty good and the medical benefits are great.
Pros
multiple locations, great co-workers, job advancement
Cons
Non-profit
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Horrible Place
Program Manager (Current Employee) –  Los Angeles CaMarch 27, 2017
This place is not a good place to work. They don't provide any training that will help you execute your job effectively. I have never seen so many charts out of compliance. How could charts remain out of compliance for so long. The quality of service being provided to the clients is very poor. Lots of staff burnout.
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Lots of favoritism happening
Therapist (Former Employee) –  Los Angeles, CAFebruary 14, 2017
Lots of ethical and legal concerns about decisions being made. Decisions made were not based on the individuals performance but rather who they knew and who they were liked by.
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Shields provide a good palce for families
Case Manager/Counselor (Former Employee) –  Los Angeles, CAFebruary 6, 2017
I enjoyed working for this company. I learned a lot about the organization and I experienced the hard work the staff work to create a healthy atmosphere to better serve those who are seeking help with Mental Health & Substance Abuse.
Pros
Many Locations
Cons
Poor work conditions/ Sober living facilities are unkept
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Although I worked there only as a temp employee, the staff where very supportive of me.
Temp Assignment as a Senior Accountant (Former Employee) –  Los Angeles, CANovember 1, 2016
The CEO, VP of Finance as well as my co-workers were very supportive of me. They gave me positive reinforcements in my job which made me feel good. I felt that I have made a contribution to their organization.
Pros
Positive Reinforcing culture and environment
Cons
No cons.
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Good agency for experience in Mental Health Field
Mental Health Therapist (Current Employee) –  Los Angeles County, CAAugust 23, 2016
Working at SHIELD's was a good experience initially. I was working for a great program with great co-workers and supervisor. After a few years and changes in the company, many people began leaving for other opportunities and those that stayed had to take on much more of a load. Poor training with clinicians and not very good incentives for productivity. Great holiday and vacation benefits which is what keeps most people working there. Much pressure to get work done with little incentives.
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Overall rating

3.5
Based on 48 reviews
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Ratings by category

3.4Work/Life Balance
3.6Compensation/Benefits
3.1Job Security/Advancement
3.1Management
3.4Culture