Manager (Former Employee) – Los Angeles, CA – January 25, 2018
This is a good place to gain experience in working with difficult clients, disadvantaged communities and learning to navigate poor management. If you are able to survive this place without getting burnt out, then you can thrive anywhere else. If you are lucky and get promoted, you not only have 1 role but wear plenty of other hats because there is not enough management for support especially with personnel issues. Some workers here with seniority and/or are alumni (from their treatment programs) take fully advantage of the agency culture and behave very unprofessional and unethical. The current HR management's style is to investigate petty complaints of lazy workers who fabricate things, play a victim role and know how to "play the system". Hardworking staff often get targeted because they do things the right way and set a higher performance standard. There is also major conflict of interest with management because they are related or have personal ties in some way or another. This company has gotten worse over time and good staff leave because of it.
Gaining social work experience and most holidays off
Major conflict of interest, poor management and little training for supervispors
Case Manager / Male Involvement Coordinator (Former Employee) – 11601 S Western Ave, Los Angeles, CA 90047 – January 5, 2018
Shields is a family program that not only care about there clients, but also care about staff as well. What`s so good about Shields as well, is that its a place that you have the opportunity to move around in the company in different positions.
Parent Educator/Case Manager (Current Employee) – Lynwood, CA – August 2, 2017
its ok. It's a great place to work for those who go to school and for mothers because they have 14 holidays and as you work you are building up sick time and vacation time that can be used for emergencies.
Case Manager (Former Employee) – Los Angeles, CA – June 19, 2017
Typical day at the school would be a learning environment in a classroom setting. I learned how to work with small groups and one on one settings. The hardest part of the job is testing students to assess their level.
Case Manager (Former Employee) – Los Angeles, CA – April 30, 2017
I worked at Shields as a case manager, I can honestly say it one of my favorite places to work. The staff is very helpful and supportive. The job was very rewarding. My favorite part was interacting with the clients and providing services to them. Shields has many locations and there is always room for advancement. The downside is that they are a nonprofit agency so retirement benefits are nonexistent. The pay is pretty good and the medical benefits are great.
multiple locations, great co-workers, job advancement
Program Manager (Current Employee) – Los Angeles Ca – March 27, 2017
This place is not a good place to work. They don't provide any training that will help you execute your job effectively. I have never seen so many charts out of compliance. How could charts remain out of compliance for so long. The quality of service being provided to the clients is very poor. Lots of staff burnout.
Case Manager/Counselor (Former Employee) – Los Angeles, CA – February 6, 2017
I enjoyed working for this company. I learned a lot about the organization and I experienced the hard work the staff work to create a healthy atmosphere to better serve those who are seeking help with Mental Health & Substance Abuse.
Poor work conditions/ Sober living facilities are unkept
Although I worked there only as a temp employee, the staff where very supportive of me.
Temp Assignment as a Senior Accountant (Former Employee) – Los Angeles, CA – November 1, 2016
The CEO, VP of Finance as well as my co-workers were very supportive of me. They gave me positive reinforcements in my job which made me feel good. I felt that I have made a contribution to their organization.
Mental Health Therapist (Current Employee) – Los Angeles County, CA – August 23, 2016
Working at SHIELD's was a good experience initially. I was working for a great program with great co-workers and supervisor. After a few years and changes in the company, many people began leaving for other opportunities and those that stayed had to take on much more of a load. Poor training with clinicians and not very good incentives for productivity. Great holiday and vacation benefits which is what keeps most people working there. Much pressure to get work done with little incentives.