Shipt
Happiness rating is 70 out of 100
3.4 out of 5 stars.
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Shipt Careers and Employment

Work happiness

Scores based on about 1,891 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they have the time and location flexibility they need?
Do people feel their work has a clear sense of purpose?

About the company

  • CEO
    Kelly Caruso
    60%
    approve of Kelly Caruso's performance
  • Founded
    2014
  • Company size
    501 to 1,000
  • Industry
    Information Technology
  • Headquarters
    Birmingham
  • Link
    Shipt website
Learn more

Explore Shipt

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Salaries

Salary estimated from 950.2K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 1.5K reviews and is evolving.

3.5920183.2320193.2920203.5720212.962022

Reviews

Delivery Driver in Gainesville, VA
on October 16, 2021
The app is easy to use. The hiring process was simple and quick. The base pay for some orders can be low but customers tip well. Customer service responds fast via live chat. The available orders have diminished since covid restrictions have been lifted so there isn’t as many opportunities to make money.
Personal Shopper in Detroit, MI
on July 2, 2022
The company was great when I started and could work a full day and actually make some money. The bonus pay was awesome and it was clearly shown on the orders. The price of gas is high and the the new rate of pay does not make the job worth it. Plus the wear and tear on the car. We could at least get new cooler bags or replacement cards and shirts free of charge!
Personal Shopper in Nashville, TN
on July 1, 2022
You have to put the time and effort in building up your client base to really start making money at this job, but it is possible. Being your own boss and setting your own hours is the biggest draw for me. Being on a 1099 tax form sucks, but if you file quarterly it’s not as brutal. The company itself has a very positive and inclusive vibe to it. I’ve been when them 5 1/2 year now as a Personal Shopper. Don’t know how much longer I’ll stay with the company just because it’s rough on the body doing it full time this long.
Personal Shopper in Charlotte, NC
on July 1, 2022
Since working as a personal shopper for Shipt since 2019, my pay has drastically decreased & NOT in relation to my performance. This company is taking advantage of those who are just not very smart & any money with a flex schedule is good enough. Shameful company.
Professional Shopper in Cincinnati, OH
on June 30, 2022
Starting out as a Shipt shopper was really nice, it allowed me a flexible schedule which worked great for me. However in the last couple of months orders have became slim and it is not reliable long term

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Questions and answers

People have asked 348 questions about working at Shipt. See the answers, explore popular topics and discover unique insights from Shipt employees.

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  • Benefits
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  • Part Time Jobs
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  • Work from Home

Interview insights

Insights from 468 Indeed users who have interviewed with Shipt within the last 5 years.

Favorable experience
Interview is easy
Process takes about a week

Interview Questions

Normally we mail refund checks to our clients. A client of mine’s needed a refund check asap to pay their employees. Since the client is located where I lived I offered to drop off the check off directly to them. The client was extremely grateful.

Shared on January 20, 2021

One question was a problem occurred of how I would handle the situation.

Shared on January 27, 2020

About customer service

Shared on August 3, 2019

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