Shipt Careers and Employment

Very flexible…Nice people… Fun work… Overly hire… Can be good money but you have to really get out there and work… Extra money… Can be full time but not recommended

Driver in New York, NY

on June 17, 2021

Any minimum wage job pays better

Terrible pay, and very unpredictable. Some orders are worth doing but getting them is difficult. Most orders are a waste of time, after gas you make a few dollars. Use any other app, instacart is annoying but at least you get paid and people tend to tip

Shopper in Nashville, TN

on June 15, 2021

Easy, fast and reliable

I use Shipt to earn extra income. It’s easy to understand, and shop with, and the pay is really good. I can pick up a couple orders on my way home from my traditional job, or even on the weekend to make some quick cash. Love it

Personal Grocery Shopper in Phoenix, AZ

on June 15, 2021

Great company, make most of your money in tips!

The concept of this company is great! Most of the money made comes from tips from happy customers. I wish more people in my area used the service so the money I made was more consistent.

Shopper in Grand Rapids, MI

on June 15, 2021

Do not rely on this for consistent income, terrible support service

My experience here has been overall very disappointing. First, I'll start with the good. The freedom to create your own schedule and which locations/zones you want to work in is nice. The app itself is very organized and easy to access and learn. That's really about it though. The negatives are what makes this experience not enjoyable at all. The support is AWFUL. They always have long wait times, very rude representatives, and their app seems to have some sort of problem or crash more often than not. The pay rate is terrible compared to similar positions and it has dropped significantly since I first started. They try to have locations for every item synced with the stores, but most of the time it is not accurate so you are running around aimlessly at times. It's also just really inconvenient to get any type of assistant as well. Pair that with the terrible customer service, the amount of times you have to reach out to get help, and the bare pay rate, it's really not worth all the trouble in the end.

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Questions and answers

People have asked 361 questions about working at Shipt. See the answers, explore popular topics and discover unique insights from Shipt employees.

If you were to leave Shipt, what would be the reason?

Do you screen the people that is buying the food to make sure the person delivering the groceries lives aren't in danger.

What is the best part of working at Shipt?

Does shipt hire felons?

How long does the background check take to get back?

Just completed the background check but had a question. How are the actual groceries purchased? Am I paying out of pocket then reimbursed?

What is the interview process like at Shipt?

Are smokers hired

How long after submitting the interview should I just accept that I wont be hired

My friend is very interested but she is vegetarian and even walking past the meat department is difficult for her. Is there any way she could only accept orders from vegetarians? Or is there some other way it could be worked out such as calling ahead for for the meat department to select items and put them in a bag for her? Or she could perhaps arrange to meet at the store with another Shipt person and could pay them to select the meat and put it in a bag?

Is the personal shopper job a "tip" only pay basis or is it a base pay plus tips?

How do you get paid to be a shopper?

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Interview insights

Insights from 330 Indeed users who have interviewed with Shipt within the last 5 years.

Favorable experience

Interview is easy

Process takes about a week

Interview Questions

Normally we mail refund checks to our clients. A client of mine’s needed a refund check asap to pay their employees. Since the client is located where I lived I offered to drop off the check off directly to them. The client was extremely grateful.

Shared on January 20, 2021

One question was a problem occurred of how I would handle the situation.

Shared on January 27, 2020

About customer service

Shared on August 3, 2019

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What’s it like working at Shipt?
Published on May 24, 2021

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