Shipt Careers and Employment

The app is easy to use. The hiring process was simple and quick. The base pay for some orders can be low but customers tip well. Customer service responds fast via live chat. The available orders have diminished since covid restrictions have been lifted so there isn’t as many opportunities to make money.

Personal Shopper in Detroit, MI

on July 2, 2022

Not what it used to be

The company was great when I started and could work a full day and actually make some money. The bonus pay was awesome and it was clearly shown on the orders. The price of gas is high and the the new rate of pay does not make the job worth it. Plus the wear and tear on the car. We could at least get new cooler bags or replacement cards and shirts free of charge!

Personal Shopper in Nashville, TN

on July 1, 2022

Flexible hours are worth it

You have to put the time and effort in building up your client base to really start making money at this job, but it is possible. Being your own boss and setting your own hours is the biggest draw for me. Being on a 1099 tax form sucks, but if you file quarterly it’s not as brutal. The company itself has a very positive and inclusive vibe to it. I’ve been when them 5 1/2 year now as a Personal Shopper. Don’t know how much longer I’ll stay with the company just because it’s rough on the body doing it full time this long.

Personal Shopper in Charlotte, NC

on July 1, 2022

Do not recommend

Since working as a personal shopper for Shipt since 2019, my pay has drastically decreased & NOT in relation to my performance. This company is taking advantage of those who are just not very smart & any money with a flex schedule is good enough. Shameful company.

Professional Shopper in Cincinnati, OH

on June 30, 2022

Flexible short term gig

Starting out as a Shipt shopper was really nice, it allowed me a flexible schedule which worked great for me. However in the last couple of months orders have became slim and it is not reliable long term

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Questions and answers

People have asked 348 questions about working at Shipt. See the answers, explore popular topics and discover unique insights from Shipt employees.

What is the best part of working at Shipt?

If you were to leave Shipt, what would be the reason?

Do you screen the people that is buying the food to make sure the person delivering the groceries lives aren't in danger.

Does shipt hire felons?

How long does the background check take to get back?

Just completed the background check but had a question. How are the actual groceries purchased? Am I paying out of pocket then reimbursed?

My friend is very interested but she is vegetarian and even walking past the meat department is difficult for her. Is there any way she could only accept orders from vegetarians? Or is there some other way it could be worked out such as calling ahead for for the meat department to select items and put them in a bag for her? Or she could perhaps arrange to meet at the store with another Shipt person and could pay them to select the meat and put it in a bag?

How do shipt pay you for shopping

Is the personal shopper job a "tip" only pay basis or is it a base pay plus tips?

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Interview insights

Insights from 468 Indeed users who have interviewed with Shipt within the last 5 years.

Favorable experience

Interview is easy

Process takes about a week

Interview Questions

Normally we mail refund checks to our clients. A client of mine’s needed a refund check asap to pay their employees. Since the client is located where I lived I offered to drop off the check off directly to them. The client was extremely grateful.

Shared on January 20, 2021

One question was a problem occurred of how I would handle the situation.

Shared on January 27, 2020

About customer service

Shared on August 3, 2019

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