Happiness rating is 70 out of 100
3.4 out of 5 stars.
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Shipt Careers and Employment

Work happiness

Scores based on about 1,875 responses to Indeed's survey on work happiness
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About the company

  • CEO
    Kelly Caruso
    approve of Kelly Caruso's performance
  • Founded
  • Company size
    501 to 1,000
  • Industry
    Information Technology
  • Headquarters
  • Link
    Shipt website
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Explore Shipt

60,960 reviews
2 reviews


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1,519 jobs


Salary estimated from 950.2K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 1.5K reviews and is evolving.



Delivery Driver in Gainesville, VA
on October 16, 2021
The app is easy to use. The hiring process was simple and quick. The base pay for some orders can be low but customers tip well. Customer service responds fast via live chat. The available orders have diminished since covid restrictions have been lifted so there isn’t as many opportunities to make money.
Personal Shopper in Anywhere
on June 29, 2022
Can work whenever you want. Can make your own schedule, or not work for days at a time. Extremely flexible. The support chat can be amazing and can be frustrating/doesn't seem like they know what they're talking about.
Personal Shopper in Detroit, MI
on June 27, 2022
Run of the mill independent contractor work. It used to be the pay was decent but the structure and base rate has gone done greatly in the past few years, that coupled with the high cost of gas and non tipping customers make many of the orders cost you money to shop and deliver them. Unless you know a tip is coming with the order which is impossible to know beforehand. Now we commonly get orders that involve something like a 12 minute delivery drive after shopping 65 gallons of milk for a whopping 6 dollars total pay. It’s not worth it usually.
Personal Shopper in Minneapolis, MN
on June 25, 2022
Good earning potential, can choose your own hours, ratings system can hurt you without doing much wrong, occasional errors with the app prohibit work or make it more difficult
Shipt Shopper in Royal Palm Beach, FL
on June 25, 2022
started out as supplemental income, but due to Covid as well as other factors, chose to do this full time so I could be available for Family when needed. money was good until it wasnt. many changes were made, and now the market is very saturated.

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Questions and answers

People have asked 348 questions about working at Shipt. See the answers, explore popular topics and discover unique insights from Shipt employees.

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  • Background Check
  • Hiring Process
  • Salaries
  • Interviews
  • Working Hours
  • Benefits
  • Hiring Age
  • Office Locations
  • Working Environment
  • Dress Code
  • Job Opportunities
  • Part Time Jobs
  • Shifts
  • Working Culture
  • Work from Home

Interview insights

Insights from 466 Indeed users who have interviewed with Shipt within the last 5 years.

Favorable experience
Interview is easy
Process takes about a week

Interview Questions

Normally we mail refund checks to our clients. A client of mine’s needed a refund check asap to pay their employees. Since the client is located where I lived I offered to drop off the check off directly to them. The client was extremely grateful.

Shared on January 20, 2021

One question was a problem occurred of how I would handle the situation.

Shared on January 27, 2020

About customer service

Shared on August 3, 2019

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