SHOPBOP Employee Reviews
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What people like
- Ability to meet personal goals
- Inclusive work environment
Areas for improvement
- Time and location flexibility
- Support from manager
- Trust in colleagues
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Found 57 reviews matching the searchSee all 58 reviews
Good for start
Associate (Former Employee) - Madison, WI - May 25, 2021
Indeed Featured review
The most useful review selected by IndeedIs a good company if your just starting out. Benefits are great , coworkers were awesome . Is just hard to see a career with a job type like this . Long hours required often
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Good pay, super diverse
Warehouse worker (Former Employee) - Madison, WI - March 6, 2021
This job was super fun! The competition was fun and the hours were manageable! The management always told you how well you did that week and things you could work on. I met some great people here and anyone who works here will enjoy it!
Pros
Pay, fixed schedule, employees
Cons
Parking
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I still have nightmares
Manager (Former Employee) - Madison, WI - December 18, 2020
There were good things about working for Shopbop. Excellent compensation, incentive bonus program (via parent co. Amazon), and benefits. Prior to Amazon acquisition the culture was genuinely entrepreneurial and the successes of the company highly inspiring. After Amazon acquisition the focus shifted abruptly to growth and market dominance for its own sake (and the sake of Amazon's acquisitive prime directive to increase revenues). Overwhelmingly when I reflect on the totality of the experience, I am often taken with anxiety. Senior management continuously pushed my group to produce more than was reasonable, and many people suffered from this condition. Seasonal peaks had many people working 60 to 80+ hours / week. Turnover went from nominal to very high as the post-acquisition conditions matured.
Pros
Compensation
Cons
Heavy workloads, monomaniacal pressure to increase revenue / margins
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Decent Job
Former Employee (Former Employee) - Madison, WI - December 10, 2020
Great first time job. Starting pay is pretty decent for the work that you do. They have 2 facilities so it is sometimes mandatory to work at the main building to help with the workload especially when the company is having sales. Benefits are great! People and management are okay. You will stay busy here.
Pros
Free lunches sometimes, Decent pay, Great benefits
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Enough overtime to make good money
Inventory Control Specialist (Former Employee) - Madison, WI - November 23, 2020
You would have tons of overtime working here and make plenty of money to live. But no time for rest and they work you till you burn out there. Which is fine for the company because they will just bring in new employees. There is no work life balance at this company. Mandatory overtime is a must. You are constantly told you need to hit better numbers everyday. Very stressful environment and managers do not care for the employees. The best thing about working here is I made tons of overtime pay and was able to buy a house and pay to put my husband through college than left the company.
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Okay pay. Must be fast paced if you're a temp or you might not get hired on
Packer (Former Employee) - Madison, WI - September 30, 2020
Pretty good for the most part. You are timed so work fast. The manager i had was never around so they have other people appointed to help you for a couple days then you're basically on your own. But it was pretty easy work and it went by quick!
Pros
Good pay
Cons
Manager barely helps
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Hrs can be nice.
Outbound labor (Former Employee) - Madison, WI - May 15, 2020
I don't think the managers truly care about you, several times they mention the stock they own in amazon and that tells me they only care about themselves.
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There to the point
Picker/Packer (Former Employee) - Madison, WI - March 18, 2020
I was there for a short time but the time there was great I was well supported and it was a very safe environment for everyone to work safely.........
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Good place to work for, not to hard not to easy. Everyone there is an good employee/ co worker
Order Picker/Packer (Current Employee) - Madison, WI - March 17, 2020
Had a great time at Shopbop. Great people, good money, also getting a little workout in during the day. Can be a little hectic at times when the machines go down or there’s some sort of issue but what place isn’t right?
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Probably Pass
Merchant Assistant (Former Employee) - New York, NY - February 20, 2020
Fluency is required in the usual ecommerce buzzwords, so bone up! And be prepared to spend a lot of time convincing yourself having the experience on your resume is worth it. ShopBop management is pretty negative, they talk about employees, usually it’s personal and offensive. Often right in the middle of the open office plan where we can all hear. They offer no real training or support when questions arise. They rely too much on contract workers, creating an even worse impression of the turnover there, which is pretty high. People leave and transfer out constantly. Don’t pity those who remain, they are in their element and will likely thrive there for a long time!
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Opportunity for growth
FC Employee (Former Employee) - Madison, WI - February 10, 2020
Management can be finicky and shifts frequently. A lot of room for growth if provided the opportunity. Long hours during promotions which can negatively impact work life balance.
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Nothing good horrible place!
Tier 1 (Former Employee) - Madison, WI - February 9, 2020
They don’t tell you that you will be forced to work 60hr weeks 6 days a week always on your feet either walking or standing. They have no training and then will punish you for messing up! 100% warehouse no daylight ever. They will not tell you that they will force you to go to different locations that day. Extremely strict on attendance you can get up to 20 points but you get 3 points just for coming back from break late
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Good
Packaging (Former Employee) - Madison, WI - February 5, 2020
I enjoyed working for shopbop. They do a lot for their employees especially during shop week where employees have to work 12 hr days. The other employees are very helpful and it has an overall good working environment
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Corporate culture
Outbound Associate (Former Employee) - Madison, WI - December 28, 2019
New hires are valued more than people that have been there awhile.
Productivity is valued more than safety, quality and etiquette. There's no accountability for management.
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Skin Deep
T1 Associate (Former Employee) - Madison, WI - November 23, 2019
Management is lacking in communication to better help ground level employees and, when asked for help, the common response is "I don't have an answer for you, sorry." And don't think hard work pays off. You will be minimally recognized if at all and certainly no raise or incentive for hard work either. The ground level employees are generally good to work with.
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there is a good atmosphere
Picking (Current Employee) - Helgesen drive - October 8, 2019
we collect the fashion products in totes that are placed on carts ... the collections are not zone and by reason with the help of a scanner that's what I did at shopbop
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Good First Job
Returns FC Associate (Former Employee) - Madison, WI - October 2, 2019
Shopbop is a good place to work for a first job. The pay is decent and the benefits are great.
This company offers employee discounts and tuition reimbursement which is a plus.
The only downfall is management.
Working here really felt like high school because of so much drama. You really have to be careful who you talk to and what you say around certain people.
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Warehouse
Warehouse Worker (Former Employee) - Helgese rd madison wi - September 15, 2019
At first I was excited to work at shop Bob but they didint paid me my hours I was working always struggle with my hours I really do not recomended they dont care about there workers
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Excellent Position at Amazon Owned Company
Fraud Investigation Specialist / Senior (Current Employee) - Madison, WI - September 9, 2019
Working at Shopbop is very fun if you are into fashion. There are beautiful clothing being sold on the website. Working in customer service can be very demanding, yet quite rewarding. I would highly recommend Shopbop and the benefits are top notch!
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its okay
Process Assistant (Current Employee) - Madison, WI - September 3, 2019
unfair place to work. as a part of the leadership team, i feel unrecognized and underappreciated. do not work here unless you want to be miserable. but good benefits.
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Good environment
Customer Service (Former Employee) - Madison, WI - September 1, 2019
An interesting learning experience in online sales. Interacting with customers over the phone, whether it be offering them deals and discounts or resolving certain issues to maintain them as our customers.
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Ask a question about working or interviewing at SHOPBOP. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
2.8Work/Life Balance
3.5Compensation/Benefits
2.9Job Security/Advancement
2.8Management
3.0Culture
Questions about SHOPBOP
- What is the most stressful part about working at SHOPBOP?3 people answered
- What is the work environment and culture like at SHOPBOP?3 people answered
- How are the working hours at SHOPBOP?3 people answered
- What benefits does SHOPBOP offer?3 people answered
- How would you describe the pace of work at SHOPBOP?3 people answered
- If you were in charge, what would you do to make SHOPBOP a better place to work?3 people answered
- How difficult is it to get a job at SHOPBOP?2 people answered
- What advice would you give the CEO of SHOPBOP about how to improve it?2 people answered
- What qualifications do you need to work at SHOPBOP?One person answered
- What is the work from home policy at SHOPBOP?One person answered
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Discussion topics at SHOPBOP
Professional development
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PTO and work-life balance
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COVID-19 response