ShowMojo Employee Review

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Extensive turnover
Customer Success and Support Specialist (Current Employee) –  RemoteJanuary 21, 2018
Extensive turnover rates and no job security. Owner is extremely rude and does not value employees. Hours are pretty flexible and tI really enjoyed my coworkers and did learn a lot. However, no-one should feel that management could fire them at any moment for a simply typo, etc. Great platform, but the owner is unreasonable.
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Management is the main/only negative
Customer Success Associate (Former Employee) –  RemoteJune 1, 2019
The platform itself is pretty cool and the job itself is pretty interesting. Management on the other hand is a different story.

You start out on a "trial basis' for the first week or so working just half days. Think of it as basically a try out to see if you're a good fit and they want to bring you on full time. During this time, you're given basically no training. it's up to you to figure out everything about the platform and be able to answer customer tickets using ONLY the company wiki. If you ever ask a question, be ready to either have it ignored or to be belittled to the point of making you never feel comfortable asking a question again. Management has the WORST attitudes and smart mouths that I've ever encountered in a place of business.

Pay is decent, but not nearly enough for what you have to put up with.
Pros
Decent Pay, Flexible Hours
Cons
Poor Management, Invasive Software installed on your personal system
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Great work but bad upper management
CSM (Former Employee) –  remoteSeptember 27, 2018
Working for the company would be great if the CEO is less involved in dealing with customers and employees.

The work itself is great. Tickets will not bore you and it is not repetitive.
Pros
Very in depth customer support tickets will let your time fly by real fast
Cons
Ceo
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Overall rating

1.0
Based on 5 reviews
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2.0Work/Life Balance
2.5Compensation/Benefits
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1.0Culture

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