Solutions Engineer (Former Employee) – Denver, CO – May 7, 2018
After relocation to Montreal, my team was laid-off leaving me and another individual to transfer to this new office as remote workers. Upper-management did little to help, mentor, organize or lead much of anything. Employee satisfaction is extremely low there and my team of 5 was laid off 2 months in. After that, my new team (in Montreal) was about 6 of us - after a couple months it was down to about 2 with a third coming on from internal. I would simply not recommend this company. It was a disorganized nightmare. The only saving grace was my original director Adam. He is an amazing individual and I hate to see him putting up with this company.
Footage Reviewer (Current Employee) – New York, NY – April 12, 2018
One of the draws to Shutterstock was the great work perks. Located in the Empire State Building, breakfast and lunch is free to employees every day. The used to offer Massage Fridays and Summer Fridays, where employees could leave after a six hour work day. Unfortunately those perks were taken away, but the breakfast and lunch perk still exist. They also have two game rooms on campus, as well as a yoga studio where they have Peleton bikes.
The management is flexible with what hours you work and working around doctors appointments, etc.
Strategic Account Executive (Current Employee) – Chicago, IL – April 11, 2018
For the past two and a half years Shutterstock has been a really great place to work. Unfortunately, there has been a recent re-organization that has not gone well and had made life very difficult for enterprise sales reps.
Director (Former Employee) – New York, NY – April 5, 2018
This company was once a tight knit team focused on one goal - making the platform the best it can be for its customers and contributors.
The company is now public. It's lost its vision and has its eyes on too many goals (and not enough resources to do it). This has caused an office full of people running around like chickens with their heads cut off.
I hope they get back to what they once were. It's a tough challenge. Hopefully they can create a good culture again and keep good employees and management to drive the company forward.
stressful, competitive, back talking / toxic environment
Sales Solution Manager (Current Employee) – New York, NY – January 29, 2018
My review starts with the interview. I was told one thing during the interview only to find that my job would be completely different. Basically I was responsible for upselling pre-existing customers who had previously purchased the wrong product from Shutterstock. It was a classic "bait and switch" situation.
Account Manager (Former Employee) – New York, NY – January 22, 2018
Overall working for Shutterstock in the 3 years I was there was pleasant. The benefits are nice perks but the management is close minded and no room for growth. Many managers are given their jobs without training and that sets the team up for failure. A lot of secret conversations and not a lot of transparency. Quick turnover and not a great overall office moral.
Free Lunches and fitness classes as well as healthcare
Accounts Payable Specialist (Former Employee) – New York, NY – January 5, 2018
Shutterstock is basically a company designed to funnel money to about 12 people. The bottom levels are nice enough. Ping Pong tables and paid lunches to make people feel welcome, but yearly layoffs, poor pay, and no real communication between branches make this a lumbering beast of a company that is only secure due to lack of real competition. Half of any given shift is spent fixing problems that started in another department, and there is a continual change of rulesets meant to keep people from looking too deeply at what's actually going on.
If Shutterstock shrunk their manager pool, and worked on internal communication, there would be promise here. Until that time, it's a wonderfully disguised pool of toxicity.
Free lunches, Nice Workspace
No Job Security. Treats interns/temps/contractors like lesser people. Too many chefs in the kitchen.
Freelance Photo Editor (Current Employee) – Los Angeles, CA – September 22, 2017
Shutterstock launched in 2003 and has grown steadily since then, bolstered by the explosion of web publishing. Shutterstock's content team will do direct outreach to the site's top videographers, photographers, and illustrators to help fill specific content needs. For the most part, though, Shutterstock contributors figure out for themselves what subscribers are looking for.
Remote Image Reviewer (Current Employee) – Work from home – February 8, 2017
Able to make my own hours and work from the comfort of my own home. It's a great job. It's convenient, the people I report to are very helpful and full of knowledge. I always have assistance when needed.
Account Executive (Current Employee) – New York, NY – December 13, 2016
Working in customer service is very tough, productivity targets are unreasonably high, systems and/or the website seem to always break down or have bugs, there is a shady subscription auto-renewal practice in place and more than 50% of all customer contact is asking for refunds and complaining about this practice, which management expects you to defend. Kind of a stuffy, arrogant culture, people mostly keep their noses down in their laptops and don't communicate much with others. I learned that there are definitely better places to work.
Free lunch and snacks, game room, nice location
Health benefits, tough job, low pay, shady practices, weird company culture
Management (Former Employee) – New York, NY – June 8, 2015
Leadership uneven. Feedback not always well taken even when obviously needed. Management and operations not expanding and functioning at the level needed for such rapid growth. On the plus side good perks and benefits. Opportunities to cross over to other teams and really learn how each team functions.