Due to poor management and culture changes a place that was great to work for turned into a stressful call center. The only reason that I stayed there for the last 2 years was due to the very good benefits.
Order Entry/Administrative Assistant (Former Employee) – Bloomington, MN – June 21, 2018
Working for SICK was a bit stressful. I did a lot order entry but performed a lot of other tasks around the office. My role was new so I got a lot inquiries that was directed to other departments and it took a while to figure that out. I didn't like that the managers had "favorites".
Tech Support 2/3 Shift (Former Employee) – Massachusetts – February 14, 2018
TECH SUPPORT: -NO Training -NO Guidance -NO Explanation of how things work -Here is your desk, try to learn everything ASAP, there is a lab in the corner, go figure it out.... I'll see you whenever or never. -Issues with interdepartmental communication -NO Clear Vision of how to help customers -NO Documentation -SERIOUS NEED OF A TECH WIKI Besides a complete lack of leadership by management in MA and MN and an overall ambiguous department mission statement its a fine place to work. There seems to be a lot of growing pains and the left hand doesn't know what the right hand is doing.
In all fairness the guys I worked with were exceptional people and some of the best and determined techs I have ever spent time with.
There is no lack of brain power at SICK. However, it is not enough by itself to make a good work environment or a successful department. Management needs help. Too much is assigned to one individual. Again, great people, no organization for success. -
Great company but somewhat fractured across the divisions and locations. At times the leadership would show impeccable drive and share company direction and other times they would falter and fail to deliver.
There is no such thing as a "typical" day here. I have many roles within the organization that requires me to be flexible, detail-oriented, able to manage multiple tasks and excellent time management skills. I find that I have to 'switch gears' quite frequently throughout the day and still manage to get all goals accomplished for the day.
The Company is a terrible place to work, Management is lazy, all they do is smoke all day and kiss butt with other leads, while production workers do all the Supervisory work. Leads are lazy and do not follow company rules. Employees work like dogs and work long hours for a cookie to eat for meetings