Signature Flight Support Employee Reviews

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4.0
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Coworkers will have your back
Line Service Technician (Current Employee) –  Kansas City, MOMarch 17, 2019
For the most part, Signature is a good place to work. Management is mostly hands-off. You should get along well with your coworkers and everyone works together as a team.
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3.0
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Exciting Coworkers
Customer Service Representative (Current Employee) –  White Plains, NYMarch 14, 2019
One of the main reasons i love coming to work at Signature is because of the people that i work with. They always make my day at work memorable and rewarding. We all help one another with different tasks. The front desk Customer service Rep really is a united team and we try everyday to make sure our pilots and passengers have a wonderful time at our FBO from when they arrive til when they depart.
Pros
free lunches, amazon gift cards per every personal shoutout, great union Rep
Cons
poor management
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2.0
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If you like aircraft's and getting under paid
Line service technician supervisor (Former Employee) –  Greensboro, NCMarch 14, 2019
Working for signature was not the best, the working hours and the rules you had to follow that was explained to you mad is hard to be comfortable, You had a lot to do if you worked night shift and little to no help.
Pros
got to see alot of aircraft and meet a few famous people
Cons
under paid and it was hard to take a vacation due to having to find someone els to work for you.
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1.0
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Treat seniority employees bad
Line Technician (Former Employee) –  Clearwater, FLMarch 13, 2019
They will hire people off the streets and pay them more than the people that have been there for 10, 15, 20 years for the same exact job. It's really sad
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1.0
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Don't expect weekends off or a normal 8 hour day.
Line Service Technician (Former Employee) –  Austin, TXMarch 9, 2019
Long unscheduled work hours, you expect to get off on time and then the last second management tells you you have to stay late. HEAVY MICROMANAGEMENT. One manager won't accept any ideas unless it's their own. Their way or no way. Manager over thinks everything that is done. The pay is PATHETIC for the amount of work we do and the high volume of danger with planes you deal with. This job is a skilled trade not a burger flipping job. Certain months of the year you are not allowed vacation due to certain events so they deny requests for time off. And management always say they appreciate all the hard work but everyone knows they just say that. It's all a lie.
Pros
Free food, tips
Cons
Management, low pay, under appreciated
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2.0
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Might be a good company in another location
Line Service Technician (Current Employee) –  San Antonio, TXMarch 8, 2019
Very poor management. Not much support for employees. Equipment in exceedingly poor condition. You can learn a lot about aviation and types of aircraft. It has the potential for a very enjoyable job/workplace if the company would spend the money to fix the equipment that does not work. I don't mean to sound negative but, you will only get out of your employees what you put in to them.
Pros
I enjoy working at the airport.
Cons
Not the best company to work for.
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3.0
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What I learned
HR. Generalist (Former Employee) –  Boston, MAMarch 7, 2019
Signature was the foundation of my employment history and because of what I learned at Signature I was able to apply it to not only every day life but also for future employment opportunities.
Pros
Family/Team Atmosphere
Cons
Pay low for Boston
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1.0
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Productive and fun meeting celebrities
concierge (Former Employee) –  San Francisco, CAMarch 7, 2019
Probably one of the worse jobs I worked at. It was good at the beginning but as new management changed it as down hill at the San Francisco location. I’m not sure about other locations but if you plan to apply at the sfo location I would recommend you stay away and not apply here. Management there is the worse and the gm there is a night mare to work with. High turn over rate at this sfo location. Stay far away as …
Pros
Free food sometimes
Cons
no breaks, management is horrible
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4.0
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steady but interesting
RSA - Ramp service agent (Current Employee) –  Atlantic City, NJFebruary 27, 2019
routine job
park planes, fueling and pushing back
management is fair but not responsible
hardest part of the job would be the weather. Sunny, cloudy, rain and snow we are out there working.
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1.0
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Long hours low pay, poor management
Supervisor (Former Employee) –  Dallas, TXFebruary 26, 2019
If you like harassment in the workplace and snakes of managers then this is the job for you. Wrongfully terminated and lied to by management. DO NOT WORK HERE!
Pros
Decent coworkers
Cons
Terrible management
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1.0
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Poor environment
Line Service Shift Supervisor (Current Employee) –  Los Angeles, CAFebruary 14, 2019
Poor management , unfair treatment and favoritism towards certain employees.(LAX) company does not look out for there employees, but starts with the management . All of the management I have worked with at signature his been poor.
Pros
Close commute.
Cons
Poor management, lack of support and overall poor work environment.
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2.0
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Low pay too many hours / great benefits
Line Service Technician - Fueler (Current Employee) –  Norfolk, VAJanuary 30, 2019
Aviation is a fast paced business driven by the operational needs of the company. The working hours do not allow for a personal life outside of Signature and the pay for the amount of work required is substandard. A huge problem is turnover and understaffing to cover all the required shifts forcing lost days off with some employees working six days a week and extra hours. They do pay overtime for hourly employees which is a plus and they did adjust the salaries a year ago to make it a little more competitive but the job is demanding. Benefits are good with 10 vacation days and 10 sick days per year plus health, dental, vision, 401K, educational and a few freebies the company covers. Management team in place is really good and has no issues jumping in to ensure personnel get at least 1 day off each week, they seem to care about the welfare of employees and strive to ensure employees are treated fairly. If ever fully staffed this could be a great place to work but they never seem to get to that point due to the hours to keep the place running.
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1.0
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Keep looking for plan b
Line Service Technician (Former Employee) –  Opa-locka, FLJanuary 20, 2019
It was a disappointing experience between the high demand and tha lack of personal. It is almost impossible to meet the demands while working extended hours forget about a weekend
Pros
Good coworkers
Cons
Dangerous place
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4.0
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Productive fun workplace w/private jets
Line Technician (Former Employee) –  Santa Barbara, CAJanuary 19, 2019
Your coworkers are going to define your experience because there are no assigned tasks. My coworkers were great therefore so was my experience. You meet a lot of wealthy people with a lot of wisdom.
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1.0
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You will not have a life and wipl be constantly lied to
Line Service Technician (Former Employee) –  Norfolk, VAJanuary 11, 2019
Upon interviewing for the job they make everything seem so peachy until you are hired. The manager would sneak up on us and change our schedules to work on your day off constantly. They will penalize you for the littlest thing and not even care how hard YOU are working for THEM. You will not have your days off and will be forced to work doubleshifts at times for the low pay. Honestly one of the worst companies to work for in the aviation industry. Do your self a favor and stay away. Its honestly not worth it, you will be looking for a new job withing your first week.
Pros
I guess looking at planes takeoff akd land
Cons
Horrible management, low pay, not knowing if you will have your day off.
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1.0
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No stability/horrible pay
Customer Service Supervisor March 2018 (Current Employee) –  Columbus, OHJanuary 4, 2019
You are dispensable at signature...No matter how long you have worked there, you can be escorted out the front door at any time for nothing. Their pay is well below industry standards. You must work weekends and holidays.
Pros
Can't think of any
Cons
No breaks, 8 Straight hour shifts
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3.0
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as long as your willing to work it is a good stable job.
Service Line Technician (Current Employee) –  Morrisville, NCJanuary 4, 2019
a typical day at work includes fueling aircraft. each day is different the day could be a really easy day or a really hard day depending upon the weather conditions.
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1.0
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Low pay for a private company and for the expected work.
Ramp Service Agent (Former Employee) –  Atlantic City, NJJanuary 3, 2019
This place pretend you to work hard for low salary. If you choose the evening/night shift it is horrible. Airlines in ACY MOST of the time are DELAYED and you HAVE TO WORK your shift until the LAST flight of the night arrives. They will tell you your shift is until midnight or so but because there is short staff (everybody HATES that shift) is going to take you forever to get the job done. Your shift is over when you clean that LAST plane normally around 2am and some cases after 3am. If they hire you as a ramp service they will make you do the CLEANING as well(this is supposed to be a different staff), plus other stuff not included in your position title. Yeah, SUCKS! a lot of lies to get you hired which is so wrong. Groups of People get hired and leave in 2 weeks. If you have no family and want to make low salary working here this is your job. If you like to do mandatory overtime this is your job. otherwise stay away.
Pros
overtime
Cons
everything
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1.0
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poor management
Customer Service Representative (Former Employee) –  Atlanta, GAJanuary 3, 2019
Low employee morale and management seems to focus more on drama with troubled employees instead of whats best for the operation. Witnessed and was subject to racial discriminations from co-workers including management. The duties/tasks are not difficult but can become very stressful when there is only one CSR per shift and 2 line technicians per shift. There was absolutely no structure or effective communication presented by management, which was a result of the high turnover rate. Signature has potential to be a really great company but unfortunately PDK management are inexperienced and incapable of running one of the busiest FBO's in the region.
Pros
Aviation knowledge and network
Cons
poor management
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5.0
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Fantastic Start for Aviation Folks.
Line Technician (Former Employee) –  Denver, COJanuary 2, 2019
This is a great start for men and women starting out in aviation or for those men and women finishing up a career in aviation or other industries. It is fast-paced but the rewards of working with various private and military aircraft is a huge bonus. The friends you make are really superb.
Pros
Great work life balance.
Cons
Working in adverse weather can be rough.
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Overall rating

3.2
Based on 297 reviews
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3.2Work/Life Balance
3.1Compensation/Benefits
3.0Job Security/Advancement
2.9Management
3.2Culture

Ratings from women

2.7InHerSight Score

2.3Personal Development

3.4Career Opportunities

2.5Family Support

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