Signature Flight Support Employee Reviews

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5.0
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Very productive when the plane comes but very chill and relaxing with great coworkers
Cargo Handler (Former Employee) –  Spokane, WAOctober 18, 2018
Everyone treated each other respectfully the management was amazing and they care a lot of new thing though is just not enough hours it's swing shift but it's good.
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4.0
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Great place to work
Ramp Agent/Baggage Handler (Former Employee) –  West Palm Beach, FLOctober 15, 2018
My experience great I loved working around the aircrafts the people on the most part where great to be around. But there were people that didn't take the job serious
Pros
The customer
Cons
Holidays
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1.0
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You keep seeking this job hiring 4 a reason
Customer Service representative (Former Employee) –  Fayetteville ncAugust 23, 2018
The interview is super easy, however training is very poor! You are trained on 5 different jobs including housekeeping and food preparation the person that's training you is all over the place and shows you how to do something 1x then expects you to do by yourself. Keep in mind your the only person at the front desk checking people in, listening for the radio, taking the meal orders, baking te cookies, mopping the floors, doing fuel tickets and so much more! I never seen a company that gives so much responsibility to a person In a week by themselves! So in closing point it's a reason why you see this company always hiring for the same position and they is no benefits and its only $10.00/hr
Pros
Eating the cookies you baked before everyone touched them
Cons
Everything
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5.0
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Great place to work
Customer Service Representative (Current Employee) –  knewAugust 22, 2018
Great energy, and a fun place to work. Excellent, friendly staff members. All around team players. Overall a great environment. The days go by fast due to the high volume of work.
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3.0
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Good Management, bad everything else.
Line Service Technician (Former Employee) –  Syracuse, New YorkAugust 21, 2018
Working at Signature as a Line Tech was cool for the first few weeks. Then I realized how bad everything besides the managers were. Incompetent and lazy workers. Poor hours. Unsafe situations. Harsh coworkers and customers.
Pros
You get to be around private jets, great managers
Cons
Pay, hours, conditions, everything else
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4.0
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Good place to work
Loyalty Marketing Specialist (Former Employee) –  Orlando, FLAugust 20, 2018
If you are talented they can help develop you and give you autonomy. My team was great and had the opportunity to work with a lot of great people. That was the best part.
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3.0
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not enough hours and pay
service line tech (Current Employee) –  Thermal, CAAugust 20, 2018
this job doesn't pay enough to live. Good management but too much of a dangerous environment to work in. With breathing in the Toxic fumes and directing aircraft on a day to day basis.
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5.0
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Fun and exciting job
Customer Service Representative (Current Employee) –  United StatesAugust 5, 2018
This company is awesome. Working with aircraft and high profile clients day after day never gets old. The job is challenging enough to keep me occupied but also comfortable. The expectations of you are VERY clear and easy to maintain. Some of the bases are well managed and are so fun to work a but other bases are mismanaged and are allowed to do whatever they want. They do promote within and encourage you to move bases if you'd like to travel.
Pros
fun, challenging, dynamic
Cons
people dont leave so it is difficult to promote, some locations have too low starting pay
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1.0
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Awful company
Service Technician (Former Employee) –  Scottsdale, AZJuly 27, 2018
Avoid working for this company, they have unsafe and unrealistic safety practices. You risk your life working for them and when you disagree with their shady practices they will fire you. Management has no idea whats involved on the ramp, they make up crazy rules where they dont have enough staff to do whats asked. Then when they dont see their impossible procedures being followed they fire you.
Pros
There are no pros.
Cons
Management is the core of the problem
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1.0
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Awful
Line Service Technician (Current Employee) –  Seattle, WAJuly 27, 2018
Horrible company, they treat their employees like dirt. Managers will openly call employees derogatory names and get away with it. Line Service employees are looked upon like 2nd class citizens. HR wont do a thing about it.
Pros
Paycheck
Cons
Management, stress
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1.0
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Poor Management and work
Line Service Technician (Former Employee) –  Syracuse, NYJuly 26, 2018
The only problem with work was it was easy and easily done so you were sitting around for a while doing nothing. The management was good except the actual office manager. The office management made your schedule so inconsistent as far as start and end times when it should have been steady given the work you were doing. Unlawful actions performed on a company wide side. They tell you that you were provided paperwork on policies when you never were. They never tell you how anything works until it happens to you and when you ask for proof of something, they refuse to provide it because they know they can't because you weren't made aware of it.
Pros
Nothing
Cons
Slow work, poor management, poor pay
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2.0
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Worked like crazy, low pay.
Line Tech and Fueler (Former Employee) –  Corpus Christi, TXJuly 25, 2018
They don't tell you about UPS, which is loading a huge plane full of very heavy packages. You can not mess up, AT ALL! You will not get your raise if the manager feels as though you don't deserve it. No phones, no lunch, no leaving. They will be very reluctant to let you leave to do something important!!! There were coyotes that roamed the airport and line tech would get stuck in trucks scared to get out. The aircraft are extremely loud. Earplugs don't really help with the noise. Managament is extremely slow on getting you your raise. Most ot the new hires got their first raise when their second raise was due. Then management would tell them they just got a raise. You will get in trouble if your inside, it is usually very hot and they will be upset that your not outside "doing something". If you are late in the morning, you will make aircraft leave late and will probably cause a termination. The pay is not worth the amount you need to learn for this job. You need to learn aircraft models, fuel types, aircraft towing, airport policies and procedures, aircraft marshaling and signals, aircraft oil, fuel density, and fuel intake from fuel loads, probably 40 hours of online courses and the policies and procedures for all the commercial aircraft you fuel. Oh and also learning the fuel truck in and out. Doing quality control and regular cleaning and maintenance. The pay and the way your treated doesn't make this company good to work for in the long run. You have line tech->assistant shift lead->shift lead-> duty manager-> general manager. That's it, the whole career. If you want to  more... get into aviation, reasearch other options.  less
Pros
Free food one day out of the week, maybe
Cons
No lunch, no break. You have to wear your walkie at all times. Even when in the bathroom.
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1.0
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Management is the core of the problem
Line Service Technician (Current Employee) –  Scottsdale, AZJuly 18, 2018
Employees are leaving, upper management are to blame. Management makes up their own rules, have no respect for the employees. If you want to be treated like a 2nd class citizen then work for this horrible company.
Cons
Horrible management treats employees like 2nd class citizens
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5.0
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Nice job
Service Technician (Former Employee) –  New JerseyJuly 3, 2018
Is a very nice job and experience I learn more things to do a very nice team i leave because i move to Puerto Rico but if i have to go back is gonna be nice
Pros
Nice job
Cons
N/a
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2.0
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Horrible place, good benefits
Line Service Technician (Former Employee) –  Wichita, KSJune 28, 2018
This is not a great place to work. If you're wanting gossip and no one taking you seriously, this is a good place for you. While this is a good place to learn different aircraft, marshaling and fueling, it has the worst management I have ever seen. You cannot mess up or else you will never be able to advance in the company at all, that is if you're not fired first. The management is untouchable and you're just there to do your job and leave without questioning their decisions. Unless you become best friends with management, then you can do whatever you want. The benefits are ok, to say the least, but that's the only good part, aside from learning more about aircraft.

I would not recommend this company to anyone.
Pros
OK Benefits, Free food
Cons
Horrible management, constantly outside
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1.0
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pay was very low for activity required.
line tech Fuel tech (Former Employee) –  Greensboro, NCJune 28, 2018
Terrible management no fair pay rates for amount of labor performed.
Only work here if you want to be ran like a dog for 11.00 per hr. Management always asking for you to cover shifts.
Pros
Staight 8 hour shift
Cons
no breaks no lunch
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5.0
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Loved working here
Customer Service Coordinator (Former Employee) –  Newark, NJJune 28, 2018
Signature Flight Support was my first real job. I enjoyed every minute there, I learned a lot thru out the years.Anyone would be luck to work here. Management is great.
Pros
Advancement opportunites
Cons
not so flexible when need time off
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1.0
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Interview
Interview (Former Employee) –  Charlottesville, VAJune 5, 2018
Was contacted for a telephone interview. Received an automated message three minutes after my schedules interview saying that the position was filled. They wasted my time.
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4.0
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Needed Growth Opportunity
Line Service Technician (Current Employee) –  Atlanta, GAJune 2, 2018
I enjoyed the work but the pay was not enough to care for a growing family. I would have preferred growth opportunities. The companies a whole is a great place to work.
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5.0
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Productive and fun workplace
CUSTOMER SERVICE REPRESENTATIVE (Current Employee) –  MiamiJune 2, 2018
Management is great! You meet new people everyday and the environment is super friendly. There are also different types of entertainment for customers to enjoy while they wait for their flights.
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Overall rating

3.3
Based on 261 reviews
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3.3Work/Life Balance
3.2Compensation/Benefits
3.0Job Security/Advancement
3.0Management
3.2Culture

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2.7Family Support

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