Remote Medical Coder (Former Employee) – Georgia – June 12, 2018
The supervisor was rude n unfair. I was told the hours were flexible. Had work full daytime shift. No flexibility. Training sucked. Two hours training then threw to wolfs. Then want penalize u for not meeting production or accurate. They need shut down for unprofessional n jerks.
An ok place to work, but the pay did not match the work.
Medical Appointment Clerk (Former Employee) – Dover, DE – June 4, 2018
Productive and busy place. The pay was a little discouraging at times because the work load was a little taxing at times. The atmosphere was calm and easy going. I enjoyed the job, but not the pay. The job consisted of answering phones, writing T-cons, writing up -dating referrals, contacting nurses, data entry, up-dating data, making appointments, and transferring calls, and etc.
Insurance Follow-up Representative (Former Employee) – Omaha, NE – May 16, 2018
Company was voted Best Place to Work in Omaha two years while I was there but company suddenly took a new direction and brought in people unfamiliar with insurance and attempted to streamline processes and change up staff replacing experienced management with incompetent ones. All quality that had previously been achieved was thrown out in place of automation that caused more harm than good. Company was always in a constant state of change leading to untrained staff and cutthroat work environment for those remaining.
Remote Medical Coder (Former Employee) – Omaha, NE – March 21, 2018
They state they are flexible but this is not true. I was told that you had until 11:59 pm on Sunday to make up your time, but when I needed to take advantage of this "flexibility", I was reprimanded. You have to work more than 8 hours a day to get in your productivity as you do not get paid for reviewing charts on hold, queries, etc. There is a lot of querying for the facility where I was assigned. I feel the managers were petty and disrespectful...power tripping.
Medical Claims Processor (Current Employee) – Omaha, NE – March 20, 2018
Signature has become a run of the mill workplace with no values. The management only cares about your production and nothing else. They attempt to hold you accountable for low production or quality when the training for claims processing is less than stellar. You are trained on a very complex job with alot of different variables for 3 days and then thrown on the work floor with very little help from their so called leads. Communication from upper management is very poor and they usually don't reveal things to you until the day of. They have some very dedicated employees that work so hard but management don't treat people with dignity or respect. Upper management is in over their heads with these outrageous production requirements. I wouldn't recommend working here because it feels like a high school with unqualified managers.
Claims Processor (Current Employee) – Omaha, NE – March 18, 2018
Friendly people, however, for the amount of work you are expected to handle on a daily basis, the mandatory OT and the extreme production requirements, the salary is extremely low. Based on other positions in the area, this company should pay a lot more. The health insurance alone, for ONE single person is ridiculous. They really over promise and under deliver on their compensation packages.
Nice enough people
VERY low salaries, High cost of benefits, Must work every weekend.
Voucher Examiner (Current Employee) – Omaha, NE – March 13, 2018
Signature says one of their core values is integrity. However, INTEGRITY IS NOT A CORE VALUE based on the actions management and the Board of Directors. They constantly lie to their employees and provide employees with false hope. Their managers are petty and LOVE to micromanage. Lot's of nepotism; they play favorites. Things change constantly. I've been with the company for 3 years and have had FIVE DIFFERENT MANAGERS!!! We are given new seating arrangements EVERY 2 MONTHS. We move so much that it doesn't make sense to personalize your space because you'll be required to move as soon as you settle in and become used to your new working space. Managment recently promised a client that we could process a ridiculously high volume of claims within a ridiculousy short period of time. When we didn't hit the goal set before us, managment blamed the claims processors instead of admitting they made a mistake in making a promise THEY KNEW THEY COULDN'T KEEP!!!! Many of the managers were processors at one point and time; they KNOW HOW TO PROCESS CLAIMS. Why not jump in the trenches with your subordinates and HELP with the work load so we have a chance at reaching the goals set before us?!?!?!? Lastly, you're required to work 8 or more hours of overtime EVERY SINGLE WEEK. There IS NO work/life balance whatsoever. The company provides TERRIBLE benefits. The benefits are SO EXPENSIVE that your take home pay is laughable. I could go on and on but there's not enough time, energy and space to do so.
Flex schedule, bonus potential
horrible benefits, micro-managing, dishonesty (no transparency)
Marketing Support Manager (Former Employee) – Omaha, NE – March 1, 2018
My time there was rewarding in the fact that I was allowed to do my work and make positive changes. However, other departments would not make it easy to work between departments. It's like they needed to hide things.
Claims Agent (Former Employee) – Omaha, NE – January 31, 2018
Great job, just tedious work. I liked the freedom and relationship that you can develop with everyone. They are a unity orriented and that creates a good environment to work in. The pay once the healthcare kicks in, isn’t that great. It’s 13.00 an hour
Referral Management Clerk (Former Employee) – Edwards AFB, CA – January 9, 2018
I will NEVER work for this company again. They pay is awful, the benefits are not affordable. There is NO paid time off. If you try to ask why you are doing a job that is outside of your job description, they will change your job description.
Billing & Enrollment Specialist (Former Employee) – Omaha, NE – December 17, 2017
rarely saw management - relied on team leads - job requires long periods of sitting and employees had to monitor every minute of their work day including work, personal restroom breaks, lunch and regular breaks, cell phones not allowed
Physical Evaluation Board Liaison Officer (PEBLO) (Current Employee) – Keesler AFB, MS – December 5, 2017
I have enjoyed working for this contract company for the last 1 1/2. the benefits & insurance are good but unfortunately the contracted salary was very poor, it was actually a pay decrease from the previous year. The managers are very professional and helpful, they respond to inquires in a timely manner. I really enjoy my job and working for this company.
Medical Appointment Clerk (Current Employee) – Travis AFB, CA – November 15, 2017
It was a quick process to get hired. Pay is ok, better than other companies. Absolutely no room for advancement, raise or anything of that sort. Management and supervisors are nice for the most part. If you're looking for a full time M-F job with holidays off this is the one for you. Being a contractor is a bit scary because every September you have to worry if the company will win the contract or if you're getting laid off.
Inpatient Coder (Current Employee) – Fairfield, CA – November 4, 2017
Wouldn't negotiate pay or PTO (only four hours a payday) when they got new contract. The medical benefits are too expensive for what is offered, over 500 dollars a month for a single person. Thankfully the people/place I actually work at makes it worthwhile.
The management where I actually work and the people I work with.