Working at Signify Health: 557 Reviews

Productive and fun work place

Call Center Specialist (Former Employee) - Herndon, VA - April 8, 2019

Indeed Featured review

The most useful review selected by Indeed

Phone calls come in and out all day long. Employees are friendly. Sometimes too much communication may cause wrong information. A good place to learn about other cultures

Was this review helpful?

Official response from Signify Health

May 6, 2022

Thank you for your review! We are happy to hear that you had a positive experience during your time at Signify Health. We are proud to provide many training opportunities internally and are glad that you felt productive in your role.

Pretty good

NP (Current Employee) - Chicago, IL - September 24, 2023

I have been with the company for over a year and so far its been a positive experience. Doing house calls has its challenges (traffic, poor or possible unsafe environment); but at the end of the day I do feel like I make a difference in peoples lives. You have to be flexible because members can change their mind or some unexpected events come up. I am scheduled to see 7 a day but most of the time I see 5-6 because there is always 1 or 2 people who cancel.

Was this review helpful?

Overall good place to work if looking for a stable job the pay is pretty decent

Customer Service Representative (Current Employee) - Pharr, TX - September 24, 2023

You will be taking inbound and making outbound calls to schedule members of their in home or virtual appointments with their health plans. There is a quota you have to meet of how many appointments you make a day. One positive is you do make comisión for every appointment scheduled. But overall the staff and supervisors have been great with communication especially during the week of training. It isn’t perfect and not always easy but it does pay relatively well.

Pros

Pay, good work environment, breaks

Cons

Expectations can be a bit high

Was this review helpful?

It was fine.

Primary Care Evaluator. (Current Employee) - New York, NY - September 23, 2023

I was an independent contractor so a lot of this doesn't apply to me. The company specializes in wellness (or pt risk) exams for Medicare Advantage programs. If you like working alone, and are a mid-level provider, this may be an opportunity.

Pros

Working with the patients

Cons

No benes--independent contractor

Was this review helpful?

Official response from Signify Health

September 24, 2023

Thank you for taking the time to write a review! We value our Providers and the important work you do. We will share your feedback with our leadership teams.

Poor communication, poor scheduling, no provider support

Nurse Practitioner (Current Employee) - Louisiana - September 18, 2023

The company advertises high weekly pay but it has not happened for me even once. The providers are not valued or respected. Expect fluctuating pay and no provider support. Many other providers would agree. The recruiters tend to be non-responsive and often rude. Unfortunately there is no accountability by recruiters and in house staff.

Was this review helpful?

Official response from Signify Health

September 24, 2023

Thank you for taking the time to write a review! We value our Providers and the important work you do. We will share your feedback with our leadership teams and also recommend that you set time with your regional lead to discuss ways to improve your experience with us.

Not properly compensated; unreliable work; poor company to work for, complete disregard for members and contractors alike.

Nurse Practitioner - Wellness Exam/Health Risk Assessment (Current Employee) - Traverse City, MI - September 13, 2023

What is the best part of working at the company?Independence, low-risk, self-reliance What is the most stressful part about working at the company?Not getting work when providing time & schedule availability, low compensation rates, no support when requesting assistance with any matter whether big or smallWhat is the work environment and culture like at the company?Poor management & administration. After company buyout conditions have radically declined. Constant turnover of providers/clinicians due to lack of provided work and poor compensation. False statements made to members by scheduling that puts providers/clinicians in dangerous situations. What is a typical day like for you at the company?Hoping that members are placed on schedule in order to work a full day. Constant calls & emails to recruiter & network support for scheduling assistance & driving route issues.

Was this review helpful?

Official response from Signify Health

September 17, 2023

Thank you for taking the time to write a review! We value our Providers and the important work you do. We are glad to hear that you are enjoying the flexibility and autonomy this work provides while bringing care directly to the people we serve — in the comfort of their homes. We will share your feedback with our leadership teams and also recommend that you set time with your regional lead to discuss ways to improve your experience with us.

Bad culture/poor scheduling/ unsteady income

Contract Nurse Practitioner (Current Employee) - Wichita, KS - September 13, 2023

I have not been scheduled a single visit for over 5 weeks. No explanation. I give them 3 full days a week with a commitment of 10 visits a day. If you give them this and they actually filled my schedule with this I would have been making $2400 a week. That NEVER happens. Will get 1 or 2 scheduled and be expected to drive 45 min each way to see members. Sometimes you call and confirm the night before and you drive all that way and then they don't answer their door, or decide they aren't in the mood for the visit. Then you don't get paid at all. I have had to go into very unsafe homes, environments and areas of town that are just plain scary. I have actually been sent to an encampment site to try to find a member to do the visit. They have zero regard for the safety of their Nurse Practitioners. Scheduling is a real problem, that has only become worse since the merger a few months ago. Bonus incentives: I have yet to be compensated fully for their bonus incentive from last December. No one can answer why or tell me when this will be reimbursed. The recruiter I was with was seemed to be on my team and working diligently to get my schedule filled. However, then they entered all my availability in "wrong" and again went another week with no visits. I have asked several times if I can get a different recruiter to work with and was told "we don't do that". Bottom line, do not plan on this as a steady income job. They will promise you all these incentives and visits and it rarely happens. The most enjoyable part of the job is the actual visits. Most people are genuinely happy -

Pros

Flexibility

Cons

Unsafe environments, lack of consistent income, lack of consistent visits, poor scheduling

Was this review helpful?

Official response from Signify Health

September 17, 2023

Thank you for taking the time to share your feedback with us. We value our Providers and the important work you do. At Signify Health, we take the health and safety of our providers in the field seriously. If there are additional questions about payments you are supposed to receive, please reach out to us at humanresources@signifyhealth.com and we will look into this matter further. We will take your feedback and share it with our leadership teams.

Ok job!

Nurse Practitioner (Current Employee) - Charlotte, NC - September 12, 2023

It's ok! Pay is decent, but you don't get paid if patients don't show. Less stress than some other jobs. Lots of driving, but the schedulers make your schedule.

Was this review helpful?

Official response from Signify Health

September 17, 2023

Thank you for taking the time to write a review! We value our Providers and the important work you do. We are glad to hear that you are enjoying the pay that this work provides while bringing care directly to the people we serve — in the comfort of their homes. We will share your feedback with our leadership teams.

Rampant scheduling issues impede quality work setting

Nurse Practitioner (Former Employee) - Chicago, IL - September 11, 2023

Signify struggles to efficiently schedule member loads. There were one-hour increments which was not feasible for the provider to meet given that appointments were typically scattered across the city with no regard for distance or time to travel from home to home. Members would be placed on schedule who did not confirm. There were times where my full schedule was cancelled without notice. This role may be recommended for providers in between roles or as a supplement to roles. Warning: the role is not as flexible as they advertise.

Pros

None

Cons

Vast

Was this review helpful?

Official response from Signify Health

September 17, 2023

Thank you for taking the time to write a review! We value our Providers and the important work you do. Signify Health is actively finding ways to improve the overall provider experience when it comes to appointments and route efficiency. We will take your feedback and share it with our leadership team and request that you schedule time with your regional lead to discuss ways to improve your experience.

Work alone

NP (Current Employee) - New York, NY - September 11, 2023

Independent contractor without health insurance working for health insurance companies in some of the most violent communities in NYC. No insensitive for risking your safety. If I get hurt I have no health insurance. Wow that just dawn on me. Risky job. Pay and bonuses are misleading intentionally by the recruiters. They can limit your bonuses by limiting your visits. The drive can be relaxing. Culture is that of indirect dishonesty by the company. You learn and adjust on your own. They trap you with the possibility of bonuses which they can directly manipulate. Charting is easy if the drive in between client visits are short which it never is. Clients are skeptical of the visits they think it’s a scam which makes it difficult for the providers. The company needs to do a better job educating the patients about these visits in a way that is inline with how big Pharma advertise their new medicines so that people know that it’s legit. They need to help providers find insurance at least!!!!

Was this review helpful?

Official response from Signify Health

September 17, 2023

Thank you for taking the time to share your feedback with us. We value our Providers and the important work you do. At Signify Health, we take the health and safety of our providers in the field seriously. We will take your feedback and share it with our leadership teams and also recommend you set a meeting with your regional leave to discuss ways to improve your experience.

Great Communication

Nurse Practitioner (Current Employee) - Remote - September 7, 2023

Signify is excellent to work for. They are flexible and accommodating with access to great resources. This company is for the independent practitioner and expect to travel.

Was this review helpful?

Official response from Signify Health

September 10, 2023

Thank you for taking the time to write a review! We value our Providers and the important work you do. We are glad to hear that you are enjoying the flexibility and autonomy this work provides while bringing care directly to the people we serve — in the comfort of their homes. We will share your feedback with our leadership teams.

Okay for supplementing income, but difficult to depend on for career.

Family Nurse Practitioner (Current Employee) - Travel - September 3, 2023

What is the best part of working at the company?Good salary, rental car, point of care testing.What is the most stressful part about working at the company?Sent to areas that may be unsafe to go alone.Frequent member cancellations. No pay for cancellations and no show members.What is the work environment and culture like at the company?Hard to determine. Communication is mostly via email.

Was this review helpful?

Official response from Signify Health

September 7, 2023

Thank you for taking the time to write a review! We value our Providers and the important work you do. We are glad to hear that you are enjoying the benefits this work provides while bringing care directly to the people we serve — in the comfort of their homes. We will share your feedback with our leadership teams.

You decide how much money you make, supportive environment

Member Engagement Coordinator (Current Employee) - Rapid City, SD - August 29, 2023

+They provide all the equipment you need + They make sure you're well trained to do your job effectively + You really control your income either with your productivity and appointments scheduled for commission and/or working overtime+Great incentives+ Room to grow+All the trainers and my manager have been really supportive in every way +Can work remotely- sometimes there are system errors that make the day long and difficult, sometimes you get difficult calls

Was this review helpful?

Official response from Signify Health

September 5, 2023

Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoy our remote workforce setting and our commission plan. We will take your feedback and share it with our leadership teams.

Good PRN position

Nurse Practitioner (Current Employee) - Virginia - August 25, 2023

This is a nice job if you’re looking to make your own schedule and enjoy some flexibility. The charting is easy. The appointment scheduling can be frustrating with appointments sending you back and forth with little organization. There are also many no shows and the company does not compensate.

Was this review helpful?

Official response from Signify Health

August 28, 2023

Thank you for taking the time to write a review! We value our Providers and the important work you do. We are glad to hear that you are enjoying the flexibility and autonomy this work provides while bringing care directly to the people we serve — in the comfort of their homes. We will share your feedback with our leadership teams.

Very Flexible

Physician Assistant (Current Employee) - Illinois - August 24, 2023

Great for flexibility in schedule and they will work with you! Coordinator is helpful for questions and responds in a timely manner. Can be difficult to complete assessments in a timely manner depending on the complexity of the patients at times.

Was this review helpful?

Official response from Signify Health

August 28, 2023

Thank you for taking the time to write a review! We value our Providers and the important work you do. We are glad to hear that you are enjoying the flexibility and autonomy this work provides while bringing care directly to the people we serve — in the comfort of their homes. We will share your feedback with our leadership teams.

Flexible, Low stress, inconsistent

Nurse Practitioner (Current Employee) - New Jersey - August 23, 2023

Overall positive experience. I love the flexibility, autonomy, and controlling my own schedule. support staff is very friendly and professional, pay is decent per assessment. However it is inconsistent, so even if you are scheduled to work they can’t fill your days so you end up making far less. Summers and winters are very slow. You are also not reimbursed for no shows which is also frustrating so it’s hard to get consistent income.

Was this review helpful?

Official response from Signify Health

August 28, 2023

Thank you for taking the time to write a review! We value our Providers and the important work you do. We are glad to hear that you are enjoying the flexibility and autonomy this work provides while bringing care directly to the people we serve — in the comfort of their homes. We will share your feedback with our leadership teams.

Great job

Nurse Practitioner (Current Employee) - Florida - August 21, 2023

It's a great place to work especially if your a new grad. Good work life balance. Flexibility with scheduling. Good incentive if you work more hours.

Was this review helpful?

Official response from Signify Health

August 24, 2023

Thank you for taking the time to write a review! We value our Providers and the important work you do. We are glad to hear that you are enjoying the flexibility and autonomy this work provides while bringing care directly to the people we serve — in the comfort of their homes. We will share your feedback with our leadership teams.

Flexibility

NP (Current Employee) - Pennsylvania - August 21, 2023

What is the best part of working at the company?Flexible schedulingMake your own work hoursNo prescribing medication or lab work. What is the most stressful part about working at the company?Not enough time to complete evaluations so pay ends up being less than RN salary and Signify continues to add required questions to evaluations What is the work environment and culture like at the company?Not sure. I work alone. Recruiters not clear with some information upon hireWhat is a typical day like for you at the company?Unable to answer. Work minimally. Full time would entail being in road all day then charting at end of day.

Was this review helpful?

Official response from Signify Health

August 22, 2023

Thank you for taking the time to write a review! We value our Providers and the important work you do. We are glad to hear that you are enjoying the flexibility and autonomy this work provides while bringing care directly to the people we serve — in the comfort of their homes. We will share your feedback with our leadership teams. We recommend you schedule a meeting with your regional leader to discuss ways to better improve your experience with us!

Great Experience and Flexible Scheduling

Nurse Practitioner (Former Employee) - New Jersey - August 16, 2023

As a new graduate NP I enjoy the scheduling flexibility (full time/partime) as well as the ability to connect with and support clients to promote improved health.

Was this review helpful?

Official response from Signify Health

August 22, 2023

Thank you for taking the time to write a review! We value our Providers and the important work you do. We are glad to hear that you are enjoying the flexibility and autonomy this work provides while bringing care directly to the people we serve — in the comfort of their homes. We will share your feedback with our leadership teams.

Repetitive and they harass people that deny Apts by keep calling

MEC (Former Employee) - Oklahoma - August 16, 2023

Started off great until my manager moved positions then my new manager was awful. Micromanaging. Pulling me from calls all the time which affected my aph. Denied my pto if I wasn’t gettting enough appointments. I’d call members that already denied the service all the time. Clinicians no showed multiple times for Apts then we would keep calling to set up Apts. People were frustrated with the company. It’s all a money grab for signify. Hardly feel like they truly care about the members they are trying to serve. Just about the money is how I felt.

Pros

Work from home

Cons

Repetitive, Yelled at all the time on the phones, Manager had favorites. You excelled if you were bilingual as you would get more calls.

Was this review helpful?

Official response from Signify Health

August 22, 2023

Thank you for taking the time to share your feedback with us. How our colleagues experience our culture is important to us. We want all our employees to feel empowered and supported to accomplish the important work we do together, connecting people with the care they need. We will take your feedback and share it with our leadership teams.

didnt pay for work completed

NP (Former Employee) - Ohio - August 15, 2023

i did health assessments and there is a whole day they are trying to not pay for- give 8 hour time frames and they schedule 1-2 assessments- poor management

Pros

none

Cons

low pay no reimbursement for cancelled visits

Was this review helpful?

Official response from Signify Health

August 22, 2023

Thank you for taking the time to write a review! We value our Providers and the important work you do. We will share your feedback with our leadership teams. We also want to ensure you are paid for all work completed. Please reach out to us at humanresources@signifyhealth.com to continue the discussion.