Personal Attendant (Former Employee) – Burbank, CA – April 19, 2018
Working at Silverado was very stressful because you are on a fixed schedule which doesn't allow time adjustments for outside appointments or traffic. I drove over 98 miles (one way ) to help out one of the other Silverado offices and they weren't going to pay me mileage. I had to have corporate step in and handle the situation. The other problems is that unless you actually are a CNA that is employed by a specific community, you don't mean anything to them (even though you end up doing all the work). There is no room for advancement nor field support.
Driving a lot of miles, no field support, no consistency, poor management
Director of Health Services (Former Employee) – Belmont, CA – April 16, 2018
too much demands from resource team and family members, need more staff to assist and meet resident's needs and demands,lot's of off site meetings that prevented me from my day to day job and responsibilities .
People are very collabrative and help each ohter. Managemenet I not caring of employees
Spiritual Care Counselor, Chaplain (Former Employee) – San Diego, CA – April 5, 2018
I enjoyed working with my colleagues who were extremely friendly and collaborative. The amount of paperwork beyond writing case notes was monumental--extremely time consuming. While there is a good ethic of caring for patients, it is being degraded by the press of increasing patient load and number of patient visitations per day . When it comes to administration backing an employee, the administration cannot be counted on to advocate for the employee.
Director of Patient Care Services (Former Employee) – Austin, TX – April 3, 2018
The culture at Silverado is great, and different from many other companies I've worked for. They have been more sensitive to creating a culture where you can thrive in your career, and this came from the very top all the way down.
Caregiver (Former Employee) – Morton Grove, IL – March 21, 2018
It seems that someone is taking down the reviews of this company. This company is all about the money and not the employees or residents. The caregivers work very hard and are fantastic. If you do not agree with leadership, they will find a way to remove you. No personal gratitude for hours worked. Staff is constantly "short" from turnover. That will tell the story right there. Don't go to an establishment that has constant turnover in ALL areas.
Laundry Aide (Former Employee) – Redondo Beach, CA – March 20, 2018
Management only worried about the residents’ family members possibly suing on a constant basis. They want the workers to feel like they’re owned by the residents and their families, constantly criticisizing their habits and would automatically judge on the smallest abnormality.
Caregiver (Former Employee) – Naperville, IL – March 18, 2018
Management is really unprofessional and doesn’t know how to take care of residents or family members or how to help their employees. They talk to family members in an unrespectful way they yell at them to get their point across and when management is having a bad day they make sure everyone is having a bad day
On-Call RN (Current Employee) – San Diego, CA – March 6, 2018
Wonderful place to work with one exception. Benefits. The health insurance isn't a good package and I am forced to purchase my own health insurance. Good working relationship with immediate supervisor.
Caregiver (Former Employee) – Fort Worth, TX – March 4, 2018
This company has many pros and cons. From my experience one of the biggest cons is the drama and lack of leadership. The management team tends to feed into the drama. A pro is that you get to see many stages of dementia and begin to be able to identify different types based on characteristics. There is a very high employee turnover rate, which is really sad for the residents and their families. The turnover rate was not just in the caregiver aspect but in management also. Anyone is capable of enjoying this job it all just depends on your outlook. I loved it when I was there despite all the problems.
Family Advocate (Former Employee) – Chicago, IL – February 28, 2018
The actual Administror is never there and does not answer emails in a prompt effective manner. The "stand in" Administrator "in training", needs exactly that - more training. She is snide and has no credibility. The HR manager is untrustworthy and lies to staff to benefit Administration. I would not trust the leadership with my loved one. Be aware all that is cared about is the money made for the company.
The other residents and families. Caregivers are trying to do the right thing, but does not have support from leadership.
Leadership untrustworthy and only out for your money.