Simon Property Group Employee Reviews

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3.0
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Was fun to work at one time
Management staff (Former Employee) –  Chandler, AZOctober 7, 2018
I worked at Phoenix Premium Outlet Mall full time, terrible, terrible management. I was allowed to see all sides of this company, there is no opportunity to grow especially to minorities, theres also a lot of micromanagement, they want you to work for them not for the company, on any typical day, staff had drama, salary employees would come as they pleased, not to mention that some of them would show up for a few hours and left . There wasnt an even and consistent time for the entire management office which was poorly managed, and the work environment is TOXIC. Overall working with
Simon provides jobs without growth and very poorly managed internally.
Pros
Benefits, short drive from home
Cons
No loyalty to employees
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2.0
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Be prepared for major, major multi-tasking and no recognition
Office Administrator (Former Employee) –  Chandler, ArizonaAugust 16, 2018
Loved my job, hated the nonsense which eventually caused our separation. Multi tasking is required and fine unless you are pulled so thin that you can't complete required items. You make the management team succeed, while you are left on the sidelines. It is a pattern of exclusion and remember you are the only hourly person in the office so you are the one that can be left out, written up and badgered at will. And remember, no matter how someone treats you, whether another employee or a "guest", you must take the nonsense, and smile or you will be reprimanded. Also, there are no friends at Simon. Once you are gone, no one will call to see how you are. Every man for himself. A terrible way to work and live.Getting fired was a blessing in disguise. And there is no value for hard dedicated work - doesn't make a difference.
Pros
Close to home
Cons
Management Culture of exclusion for hourly employees, and when you are "let-go" your health benefits are terminated at midnight of the same day.
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1.0
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Don't Work Here
Guest Services Manager (Former Employee) –  Arlington, VASeptember 18, 2018
The guest services manager position is the worst job that you can get at the mall I worked for. It was a retail position masked as an outside B2B sales position. You never know if you are going to get your weekend off because someone always calls out. The general manager expects you to cover the shift even if it means you have to work throughout all the business hours 7 days a week straight. I worked overtime almost every week. This place does not respect work/life balance. You will get burned out. The most enjoyable part of the job were the customers but everything else such as management, workplace culture, and a typical day at work is so toxic that you could easily get stressed out. If you decide to apply and get the job my advice is to document everything that goes on during the day including recording messages on your phone for your job security. Try to transfer to another Simon Mall as soon as you can.
Pros
Simon is a prestigious name to have on a resume
Cons
Extremely toxic environment
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4.0
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Great Place to Launch Your Career
LEASE ACCOUNTANT (Current Employee) –  Indianapolis, INOctober 15, 2018
This is a great place to launch your career & build your resume. There are other companies that are willing to pay more & give better benefits -- work from home, pay, etc. Most companies appreciate seeing SPG on your resume though & you learn valuable skills for the real estate industry.
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3.0
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Meh
Account Manager (Former Employee) –  IndianaDecember 20, 2018
No room for advancement or growth. Management unappreciative no matter what an employee does. Raises are standard but pay is still well below market.
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4.0
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80/20 goals, no change for sake of change
IS ANALYST (Former Employee) –  Indianapolis, indianaApril 16, 2018
Only adapts newer tech if needed. If it aint broke, dont fix it.

80% of the goal can be reached with 20% of the effort, good enough. anything important will surface later or be baby-step implemented if time allows.

very silo'd...you can work for years and not know many people or what is going on outside your area.

great flex hours

parking provided

adapt to their culture or you will get flushed, but as long as you show signs of adapting to 'the simon way' you'll likely be around unless budget cuts are needed.
Pros
flex time, onsite workout facility, paid parking
Cons
very mediocre raises and little chance to move around or advance
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4.0
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Great company
Information Technology Support Technician (Former Employee) –  Indianapolis, INAugust 30, 2018
Worked here through school and was able to stay after graduating. Eventually they outsourced our entire department so I had to move on but overall a good experience.
Pros
Pay
Cons
Contractor- no benefits
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3.0
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Long Hours Low Pay
Operations Director (Current Employee) –  Cypress, TXJuly 20, 2018
Simon has good benefits but is low in it's salary compensation at every position. Long hours are expected, working on days off and vacation from home.
Pros
Vacation
Cons
Low pay
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3.0
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Pretty bad culture
Contract - Business Analyst (Former Employee) –  Indianapolis, INOctober 26, 2018
Everything at Simon was strange. The building is falling apart in the IT areas, but the executive offices are almost gold plated, there are full sized classic cars in Dave Simon's "office" (read the whole floor), and the other floors are dirty and falling apart.

Culture is very strange as well. Nothing moves fast. NOTHING. Simple decisions take months to make. Writing a 1 page document takes months to get approved with 100s of rewrites.

They still use Lotus Notes 3.1 because Dave Simon runs a report once or twice a year that only works on 3.1, on a 486 PC (this was around Pentium 3 era) in his office. The whole company has to stay on that and never upgrade as a result.
Pros
Some really knowledgeable staff in IT. Some great people.
Cons
Really bad and strange culture.
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2.0
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Stuck in the past
HR (Former Employee) –  Indianapolis, INFebruary 13, 2019
The culture at Simon needs an overhaul. They are stuck in the past and have no plans on changing. This will cause them to lose great employees very quickly.
The business side of Simon is struggling with the many, many brick and mortar stores closing and filing for bankruptcy and Simon doesn't seem to have a handle on how to manage those losses.
Management does not try to coach up their employees and there are no employee training programs to learn new skills.
Pros
Gym on site
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3.0
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Great People
Office Administrative Assistant (Current Employee) –  Oklahoma City, OKMarch 19, 2018
The people I have had the privilege of working with at Simon Property Group have been nothing short of outstanding.
The work, even though I have taken on extra outside my own specific duties, is tedious but not challenging.
I would recommend this position to someone comfortable in their own day to day duties.
Pros
Happy Environment.
Cons
Lack of challenges and performances raises.
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5.0
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productive and interesting environment
customer service rep.-Security Supervisor (Former Employee) –  Memphis, TNSeptember 21, 2018
i love everything about this job, it started off in house and finally contracted out i was promoted from csr to security supervisor after 6months there was always room for advancement and growth
Pros
oportunities
Cons
decided to do away with the security dept due to to high of management requuest
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1.0
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low pay, low hours management dont care
Guest Services Representative (Former Employee) –  FloridaFebruary 6, 2019
promised hours when you start, then actual hours are much fewer, position is looked down on by management, and they have no control over bad staff members
Pros
time off
Cons
no breaks, low pay
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1.0
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Total Joke!
Operations Director (Former Employee) –  Orlando, FLDecember 5, 2018
You will only advance at this company if your Regional allows it. Assistants get told they can advance to get them to agree to be used by others. No one wants to share information or help you. Its a sink or swim type of job. No bonus program for assistants even though you support other who get a bonus. In some cases, you have directly done the jobs of others who get a bonus for your work.
Pros
Its a job.
Cons
Hostile work environment, use and abuse policy towards assistants, slim ball regionals that lie, cheat, and steal to get a bonus on someone else effort.
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5.0
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Good place to work.
Marketing Assistant (Former Employee) –  Kennesaw, GAFebruary 20, 2018
Very competitive, but they do hire from within. Benefits were excellent. We had weekly meetings which were great and kept everyone on the same page. Management was not afraid to also do hard work. I learned a lot with Simon Property including event set up, and administrative functions. I worked there until May of 2014.
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1.0
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The job is fun; the management is awful
Guest Services Representative (Former Employee) –  Lake Grove, NYOctober 24, 2018
The office of 15 people management did not interact with the customer service representatives. We are out on the sales floor as the face of the company but literally the managers would ignore us as they walked past our customer service booth. This is the procedure throughout Simon.
Pros
Interacting with the public
Cons
Low pay horrible management
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3.0
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Amiable work environment
Specialty Leasing Administrative Assistant (Former Employee) –  King of Prussia, PAOctober 25, 2018
There was nothing to atypical in reference to working for this company. Would recommend someone to apply for employment with Simon Property Group, as long as they don't mind working long hour work weeks.
Pros
Job Security
Cons
Long working hours demanded
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5.0
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Well established company, great benefits
Assistant Property Manager (Former Employee) –  Chicago, ILMarch 4, 2018
Retail-focused management firm of higher-end assets; owner-managed assets. Great benefits, solid expectations of employees. Would seek employment with firm again if more focused on office portfolio.
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5.0
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Awesome place to work where I learned a considerate amount about Networking and Computers.
Information Systems Operations Analyst (Current Employee) –  Indianapolis, INOctober 12, 2018
Started here as an intern doing desktop support where I didn't know much about computers. As an intern for two years, I learned a lot about computers, how they work, and how to fix them anywhere from hardware to software. After two years and graduating college, I was promoted to an IS Operations Analyst where I work with maintaining over 175 Cisco and Meraki properties.
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5.0
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Great Place to Work
Guest Services Representative (Current Employee) –  Charlotte, NCNovember 8, 2018
Simon - South Park Mall is a great place to work. Management is awesome and very flexible. My supervisor is great!! Its face pace during the Holiday season, and slower paced during the rest of the year. Friendly staff and a great place to work.
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Overall rating

3.5
Based on 199 reviews
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