Operations Director (Former Employee) – Orlando, FL – December 5, 2018
You will only advance at this company if your Regional allows it. Assistants get told they can advance to get them to agree to be used by others. No one wants to share information or help you. Its a sink or swim type of job. No bonus program for assistants even though you support other who get a bonus. In some cases, you have directly done the jobs of others who get a bonus for your work.
Its a job.
Hostile work environment, use and abuse policy towards assistants, slim ball regionals that lie, cheat, and steal to get a bonus on someone else effort.
Simon - South Park Mall is a great place to work. Management is awesome and very flexible. My supervisor is great!! Its face pace during the Holiday season, and slower paced during the rest of the year. Friendly staff and a great place to work.
Contract - Business Analyst (Former Employee) – Indianapolis, IN – October 26, 2018
Everything at Simon was strange. The building is falling apart in the IT areas, but the executive offices are almost gold plated, there are full sized classic cars in Dave Simon's "office" (read the whole floor), and the other floors are dirty and falling apart.
Culture is very strange as well. Nothing moves fast. NOTHING. Simple decisions take months to make. Writing a 1 page document takes months to get approved with 100s of rewrites.
They still use Lotus Notes 3.1 because Dave Simon runs a report once or twice a year that only works on 3.1, on a 486 PC (this was around Pentium 3 era) in his office. The whole company has to stay on that and never upgrade as a result.
Some really knowledgeable staff in IT. Some great people.
Specialty Leasing Administrative Assistant (Former Employee) – King of Prussia, PA – October 25, 2018
There was nothing to atypical in reference to working for this company. Would recommend someone to apply for employment with Simon Property Group, as long as they don't mind working long hour work weeks.
Guest Services Representative (Former Employee) – Lake Grove, NY – October 24, 2018
The office of 15 people management did not interact with the customer service representatives. We are out on the sales floor as the face of the company but literally the managers would ignore us as they walked past our customer service booth. This is the procedure throughout Simon.
LEASE ACCOUNTANT (Current Employee) – Indianapolis, IN – October 15, 2018
This is a great place to launch your career & build your resume. There are other companies that are willing to pay more & give better benefits -- work from home, pay, etc. Most companies appreciate seeing SPG on your resume though & you learn valuable skills for the real estate industry.
Awesome place to work where I learned a considerate amount about Networking and Computers.
Information Systems Operations Analyst (Current Employee) – Indianapolis, IN – October 12, 2018
Started here as an intern doing desktop support where I didn't know much about computers. As an intern for two years, I learned a lot about computers, how they work, and how to fix them anywhere from hardware to software. After two years and graduating college, I was promoted to an IS Operations Analyst where I work with maintaining over 175 Cisco and Meraki properties.
Management staff (Former Employee) – Chandler, AZ – October 7, 2018
I worked at Phoenix Premium Outlet Mall full time, terrible, terrible management. I was allowed to see all sides of this company, there is no opportunity to grow especially to minorities, theres also a lot of micromanagement, they want you to work for them not for the company, on any typical day, staff had drama, salary employees would come as they pleased, not to mention that some of them would show up for a few hours and left . There wasnt an even and consistent time for the entire management office which was poorly managed, and the work environment is TOXIC. Overall working with Simon provides jobs without growth and very poorly managed internally.
Guest Services Manager (Former Employee) – Arlington, VA – September 18, 2018
The guest services manager position is the worst job that you can get at the mall I worked for. It was a retail position masked as an outside B2B sales position. You never know if you are going to get your weekend off because someone always calls out. The general manager expects you to cover the shift even if it means you have to work throughout all the business hours 7 days a week straight. I worked overtime almost every week. This place does not respect work/life balance. You will get burned out. The most enjoyable part of the job were the customers but everything else such as management, workplace culture, and a typical day at work is so toxic that you could easily get stressed out. If you decide to apply and get the job my advice is to document everything that goes on during the day including recording messages on your phone for your job security. Try to transfer to another Simon Mall as soon as you can.
Mall Manager (Current Employee) – Napa County, CA – September 10, 2018
Good Company and lots of opportunity for those motivated. You will go far if you are a self starter, positive and love to work with good people. Recent wages have gone up and they are a great company to get a lot of experience. Never any overtime. Some working holidays but very good at approving any time off. I would really recommend this great company.
No proper training. The accounting department run the operations with a different system. This was the worst experience I have had working for a management company. PTO was not given on time vacation kicks in after 180 days but says other wise on the offer letter. Very dishonest people.
Loved my job, hated the nonsense which eventually caused our separation. Multi tasking is required and fine unless you are pulled so thin that you can't complete required items. You make the management team succeed, while you are left on the sidelines. It is a pattern of exclusion and remember you are the only hourly person in the office so you are the one that can be left out, written up and badgered at will. And remember, no matter how someone treats you, whether another employee or a "guest", you must take the nonsense, and smile or you will be reprimanded. Also, there are no friends at Simon. Once you are gone, no one will call to see how you are. Every man for himself. A terrible way to work and live.Getting fired was a blessing in disguise. And there is no value for hard dedicated work - doesn't make a difference.
Close to home
Management Culture of exclusion for hourly employees, and when you are "let-go" your health benefits are terminated at midnight of the same day.
I prefer not to give a review; however, in all my years of working, this was the worst job I have ever held. It was a very poor work environment. The last manager was in the job only for himself, gave no encouragement whatsoever and basically was a poor leader.