By personal experience within this company, my suggestion is the following... Every single superior you have set into operations positions from 2018 to present have poor experience within the department they are being assigned to lead. There is absolutely no training or coaching from management to their team employees, if there was coaching/training you would have a decrease in firing and actually uplifting and helping your departments grow within SimonMed. There are a lot of personal relationships which do not allow employees to grow within the company, if you aren't friends with HR, Ops Directors, Sales Directors, etc. then you have no chance to moving up in the chain. You had a lot of hard working employees that have been let go, however the ones who actually don't work and have no experience are the ones who are set into management positions or position of authority within your offices. Be human to your employees, remember they have their families as well, don't bombard them with work they need to take home at no pay. As well as, give pay raises to incentivize your employees to want to keep working hard for your departments. PAY ATTENTION TO WHAT YOUR OPERATIONS MANAGEMENT SUPERIORS ARE DOING TO YOUR COMPANY. THEY ARE DESTROYING THE IMAGE AND REPUTATION OF YOUR COMPANY.
Fire all the management and start over with Professionals that know their jobs!!!!
Stop the favoritism and little clicks at the call center. We are all adxults and should be treated as such. Just saying
Select better leadership. Give raises. People who have been there 2+ years are still making the same amount of money.
Fix the Focus back to Excellent patient care. Start by really listening to staff and patient input. Do not overbook. Aim for transparency and camaraderie.
Need to make the work culture better
Answered - Controller (Former Employee) - Scottsdale, AZ
Listen to your employees, fix your equipment (it's unsafe radiation) , clean the place up its unsanitary!
Answered - CT/X-Ray Technologist (Former Employee) - California
Give raises, show appreciation to employess, go by seniority when offering a job position and put people in management that have skills, not just because they started with the company
Answered - Customer Service Representative (Current Employee) - Arizona City, AZ
Listen to your workers. They know. Hire people who know the ACTUAL work involved in each exam. Train your people, all of them. Especially those who answer phones and schedule. Better trsining needed. Appreciate your people. You can only work them so hard before they stop caring.
Learn how to be a leader and not a dictator.
If the people that actually deal with patients every day are happy, you will get better reviews.
Answered - Radiologic Technologist (Current Employee) - AZ