Time locked with terrible night shift hours
As far as customer service jobs go, working as a customer service agent for an airline is by far the worst position. There are too many things that are out of your and your supervisors' control. Nice people to work with, just terrible hours and the limited availability of an aircraft makes working with customers extra difficult. Limited window seats and such. Generally speaking though, supervisors are very helpful with assisting coworkers to please the customers and attempt to at the very least meet in the middle with their demands. Good job for experience with high pace environments, but terrible night shifts that end at approximately 1:40AM.