Sitel Careers and Employment

Make sure to check the phone messages, deliver the messages to the right person or employee. Check the calendar for HR meeting, interview and new hire. When I got promoted as an accounting assistant, making sure the monthly reconciliation is completed, a general ledger is done before submitting it to the CEO. Assisting the finance department with all aspects of a monthly end and closing the report preparation.

Customer Service Representative in Warszawa Neighborhood Historic District, OH

on May 6, 2021

It’s good place for students to work

It’s has multicultural environment. So, it’s good. but, when project gets ramp down they just terminate the contract and they give 30 days notice period to leave.

Pre-licensing Agent in Fishers, IN

on May 6, 2021

Great Opportunity but everything is not explained and it is really frustrating

I love that I have this opportunity, but the training can be a bit much when it comes to the amount of material and the 1 week that they give you to learn it all and pass the exam. If you do not pass, you are allowed to retake it once, but it is not known what happens after that if you do not pass and that can be really frustrating. Questions that I have asked get a work around answer instead of an actual answer and that is very difficult to take when you want to be certain of something.

Custmer Service Representative in Miami, FL

on May 6, 2021

Good place to work at

They are helpful. They go over everything in training. They answer all the questions that you have. Everyone is nice and polite. I would recommend someone to work here.

Customer Service Agent in Starkville, MS

on May 6, 2021

Good Place

It was good at time and bad at time. You just really have to be patient and stay focused. If not you will easily be side tracked and you will have missed so much information

See all reviews

What would you say about your employer?

Help fellow job seekers by sharing your unique experience.

Write a review

Questions and answers

People have asked 365 questions about working at Sitel. See the answers, explore popular topics and discover unique insights from Sitel employees.

What is the interview process like at Sitel?

If you were in charge, what would you do to make Sitel a better place to work?

If you were to leave Sitel, what would be the reason?

What is the interview process like at Sitel?

How do you get a set schedule after training? Do they set one for you or do you pick your own based on what's available?

Do most people who go in for interview get hired!?

How long does the background check and drug test results take to get back to HR?

What type if drug test does it require

Do you still have the possibility to get hired even if after you face to face interview the interviewer tells you that Sitel will contact you in 48 hours but doesnt hand you paperwork for a drug testing right after your interview? Does the hiring process include coming in another day for drug testing?

What is Sitel pay calendar

Are you paid weekly or bi weekly

What is the pay rate?

See questions about:

See all Q&A

Interview insights

Insights from 834 Indeed users who have interviewed with Sitel within the last 5 years.

Favorable experience

Interview is easy

Process takes about a day or two

Interview Questions

They asked about my schedule, why I wanted to work there and if I felt comfortable with testing as it would be a major part of the training.

Shared on August 29, 2020

I got my first interview after responding to the Sitel posting on Indeed. I took a brief assessment and was invited to a virtual open house by a Sitel recruiter.

Shared on July 20, 2020

The interview was pretty straight forward.

Shared on July 7, 2020

Explore interviews

Sitel locations

What's being discussed at Sitel?

Select a topic to see what people are saying about different issues

Professional developmentExplore skills and training, pay raises and promotions and management and culture.
Mission and valuesExplore company values, community, the relevance of the mission and moving on.
PTO and work-life balanceExplore PTO allowances, work-life balance and flexibility and parental leave.
Work from homeExplore work from home during COVID-19, remote work support and work-life balance.
COVID-19 responseExplore leadership during COVID-19, working conditions and WFH support.