Sitel Group
Happiness rating is 54 out of 100
3.4 out of 5 stars.
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Sitel Group Careers and Employment

Work happiness

Scores based on about 2,671 responses to Indeed's survey on work happiness
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About the company

  • CEO
    Laurent Uberti
    approve of Laurent Uberti's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    $1B to $5B (USD)
  • Industry
  • Link
    Sitel Group website
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You’re seeing all 769 jobs at Sitel Group because we can’t find any available jobs at Sitel Group close to Ashburn, VA at the moment.

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Customer Service

599 jobs


Salary estimated from 5K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 13K reviews and is evolving.



Accounting Assistant in Chantilly, VA
on July 25, 2018
Make sure to check the phone messages, deliver the messages to the right person or employee. Check the calendar for HR meeting, interview and new hire. When I got promoted as an accounting assistant, making sure the monthly reconciliation is completed, a general ledger is done before submitting it to the CEO. Assisting the finance department with all aspects of a monthly end and closing the report preparation.
Customer Service Representative/Call Center in Sumter, SC
on May 26, 2022
Typical grind of the average call center. Easy to burn out when all you are is a percentage to grade. Metrics mean everything here. Some management is helpful, others just want to gossip
Help Desk Analyst in Remote
on May 26, 2022
I worked for this company for several years and it was most certainly a grave mistake. Their clients are great sure and you definitely get an initial taste of glitz but there is no advancement room and really shady things that happen frequently. No matter how hard you work advancement can only be obtained by being conniving and manipulative. My managers frequently offloaded their work to me with the promise of a promotion and then after a year pulled it out from under me. HR is all about protecting the company and not you. I’ve seen them force people into resignations or cover up financial impropriety. The upper c suite will often kill off entire lines of businesses or fire buildings with of people without notice. I met one older gentleman who put in a lifetime’s worth of work who retired with nothing. I regret even the few years I put into Sitel. Nice people here tried to warn me not to continue and I didn’t listen. Don’t make our mistake. It would be more worth your while to dig ditches than work here.
Customer Service Representative in Morristown, TN
on May 25, 2022
Work from home love it. Great people and love the work. Always worked for factorys but now I have the comfort to work at home beside my son and it is easy once you learn it
Customer Service Representative in Arkansas
on May 24, 2022
Sitel was a good company, work for different vendor, Bank of America, they didn't care for you as a person but a number only, manager pushed to do thing in time management that couldn't be done

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Questions and answers

People have asked 358 questions about working at Sitel Group. See the answers, explore popular topics and discover unique insights from Sitel Group employees.

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  • Hiring Process
  • Drug Test
  • Work from Home
  • Salaries
  • Interviews
  • Background Check
  • Benefits
  • Working Hours
  • Training
  • Shifts
  • Dress Code
  • Attire
  • Office Locations
  • Working Environment
  • Hiring Age

Interview insights

Insights from 1.1K Indeed users who have interviewed with Sitel Group within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview Questions

Questions about personal life (nothing intimate of course), as well as related to previous work experience, and knowledge about both Sitel and the client.

Shared on June 30, 2021

work experience communication skills documents

Shared on October 21, 2020

They asked about my schedule, why I wanted to work there and if I felt comfortable with testing as it would be a major part of the training.

Shared on August 29, 2020

Sitel Group locations

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