In its simplest form, we are people helping people – one experience at a time.
We're a global leader in customer experience (CX) management with 75,000 people across 27 countries. Our people deliver unique experiences for customers of some of the world’s best-known brands – from startups to Fortune 500 companies - in 48 languages. We are global. We are passionate. We are Sitel Group.
We help our clients' customers solve their problems via phone, chat, email and social media. As a global CX leader, we deliver 3.5 million unique experiences every day for our 400+ clients and their customers through our group of services: business process outsourcing (BPO), digital CX, training and talent management and CX consulting and analytics. – less