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Questions and Answers about Sitel

Here's what people have asked and answered about working for and interviewing at Sitel.

View all 183 questions about Sitel

How long does the background check and drug test results take to get back to HR?

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14 answers

It took 8 days for my background check to be completed and the next day for my drug test

Answered

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Negative results are usually received within 24 hours; however, a positive screen will require further testing that may take a few days up to one week. If the initial screen is negative, a medical review officer (MRO) will typically contact the employer with the results. Hair sample tests are a 12 panel, while just urine is a 5 panel.

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Very fast!! The next day for the backgound and drug screen.

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It took two weeks to get mine back. Definitely makes you learn patience.

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It took a couple of weeks for me to get my background check back.

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Yes, they drug test.

About a few days

Answered - Chat Technical Support Representative (Former Employee) - Work from home

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About a week

Answered - Customer Service Representative/Technician (Former Employee) - Las Vegas, NV

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Very quickly

Answered - Customer Service Operator (Former Employee) - San Angelo, TX

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It took about a week for mine to get to HR.

Answered - Retention Agent (Former Employee) - Starkville, MS

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7 days.i recall it being very fast

Answered - CUSTOMER SERVICE REPRESENTATIVE (Former Employee) - Augusta, GA

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