Working from home was a pain in the behind. The equipment constantly broke down and the applications used to work with crashed often. IT blames their failing equipment on your ISP, it's like their generic answer to system issues.

Answered June 4, 2018

Work at home position is not secrure what so ever. There server didnt work for two weeks and i lost money becuase of that . I dont recommend

Answered May 10, 2018

The amount of everyday stress and the very poor management and extreme favoritism. Was supposed to receive 50 cent raise at 1 year and only received a quarter.

Answered December 9, 2017

I have not heard anything good about working here. Moral is very bad. What is up with not being allowed to use the restroom as necessary?

Answered September 26, 2017

Treating employees as though they are disposable. Not listening to feedback from agents who are doing the job. Obvious favoritism. Coaches, SME and mentors who are not qualified and don't do their job. High stress environment with overnight changes and forced promotions without extra pay.

Answered July 10, 2017

Unprofessional, unorganized, coaches show favoritism, and some agents are really childish- reminds me of high school all over again.

Answered June 15, 2017

Pay and relocation

Answered May 20, 2017 - Recruiting Specialist (Former Employee) - Albuquerque, NM

Company is shutting down Bartlesville location in July

Answered May 4, 2017 - Customer Service Representative (Current Employee) - Bartlesville, OK

Got a better job

Answered April 13, 2017 - Customer Service Representative (Former Employee) - Oak Ridge, TN

The way employees are treated by upper management.

Answered April 3, 2017 - Customer Service Representative (Former Employee) - Augusta, GA