The training testing is not hard as long as you have paid attention to your instructor and trainer.
Answered - EMAIL AGENT/ CUSTOMER SERVICE (Former Employee) - 2417 Springview Drive
It's a insurance licensing test it takes focus and study.
Answered - Licensed Insurance Agent (Current Employee) - Oak Ridge, TN
The test isn't that hard. Just know how to sell and pitch things.
Answered - Agent (Former Employee) - Corning, NY
Probably a week of actual phone time where in we need to get a certain phone call and a total number of calls that we need to pass .for example we need 15 calls 5 for billing 2 for cable 2 for customer service and 2 for telephone.and they will score each call and you have to pass,the problem is what if in one week you were n ot able to get a billing call or what if you fail in all you calls for billing? they will terminate you.
Answered - Virgin Media Account Customer Service Agent (Former Employee) - Manila
Its a computer knowledge test
Answered - Dispute Resolution Specialist (Former Employee) - Pompano Beach, FL
The test was very easy you just have to pay attention during the training
Answered - Customer Service Representative (Former Employee) - Work at Home
The training classes does cover a lot of what you are using on the floor and the test are not what you have covered
Answered - Customer Service Representative (Current Employee) - Knoxville, TN
The test was nobig deal at all, ive did a harder test applying for Sonics'
Answered - CSR - Customer Service Representative (Former Employee) - Church Point, LA
The test you take when you apply test your computer knowledge and it is kind of hard.
Answered - Customer Service Representative (Former Employee) - Knoxville, TN