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Interviews at Sitel

Here’s what others thought about the interview process at Sitel.
Interview experience
Based on 197 interviews
Favorable
Interview difficulty
Based on 199 interviews
Easy
Interview process length
Based on 190 interviews
About a day or two

Interview process at Sitel

Overview experience
Poor
Excellent
Easy
Difficult
Interview process length
About a day or two
54%
About a week
27%
About two weeks
12%
About a month
4%
More than one month
2%
Most reported steps
Drug test
76%
Background check
74%
On-site interview
66%
Phone call/screening
65%
Problem solving exercises
30%
Least reported steps
Presentation
5%
Take-home/sample work
3%
They have no interview
0%

What candidates say about the interview process at Sitel

  • You get an interview invitation, click on a link provided, get connected to an Adobe conference room, they ask to complete 3 steps. Computer scan, assessment and a questionnaire and u have pass all 3.…
    Shared on November 30, 2018
  • All is done on line the day of the interview you are in a chat room they instruct you to make sure you have completed all of your assessment test and you have to fill out a questionnaire then wait for…
    Shared on September 7, 2018
  • All online application process. Went through the assessment and was scheduled an interview. The interview process was in Adobe Connect, which wouldn't install on my computer. After working with Ado…
    Shared on July 13, 2018

Interview questions at Sitel

Commonly asked questions, as reported by candidates

  • About skills and regulations.
    Shared on March 6, 2018 - CSR - Ocala, FL
  • Tell me about yourself... What do you do? Where did you study? Why did you decide to study___?
    Do you have any experience working in a Call Center?

    What do you think a good customer service rep have t…
    Shared on February 13, 2018 - Financial Advisor/Technical Support Advocate - Managua, NI
  • How will you see yourself 20 years from now.
    Shared on January 11, 2018 - Customer Service Representative - Tarlac
Interview tips at Sitel
Dress code for the interview
  • Business casual (e.g. dress slacks)61%
  • Casual (t-shirt and jeans)16%
  • They didn’t have a dress code16%
  • Formal (business suit)6%
  • Special outfit (e.g. protective gear)1%
What advice do candidates give for interviewing at Sitel
  • Just be honest and willing to learn.
    Shared on April 19, 2018 - Virtual Customer Service Representative - Nashville, TN 37203
  • To bring positive energy
    Shared on February 13, 2018 - Customer Service Associate - Pompano Beach, FL
  • Dress casual
    Shared on January 31, 2018 - Customer Care Representative - Amarillo, TX
The first interview at Sitel
How candidates got an interview
  • Other online application29%
  • I walked in20%
  • Through Indeed.com15%
  • Employee referral13%
  • Recruiter contacted me12%
How candidates received their first interview at Sitel
  • They called me
    Shared on March 10, 2017 - CSR/Sales Rep - Corning, NY
  • I knew a lot of people who work there. Friends and family helped.
    Shared on March 5, 2017 - Customer Service Representative - Hamilton, AL
  • I applied online but the application was far more than expected than the first time.
    Shared on November 1, 2016 - Customer Service Representative - Andalusia, AL
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