This is the worst job I ever had in my life. Management has no idea what they are doing, Supervisor don't want to help you with anything. When they do tell you to do something, and you do it, they will send you an email belittling you telling you, that you need to be retrained because you don't know what you're doing and you're doing the wrong thing. Your schedule is a complete mess, and they don't want to deal with you when you have a problem with your schedule. The desk you sit at are disgusting, everything is filthy, the bathroom is the absolute worst, there is never paper towels or toilet paper, there is always paper and trash on the floor. They have 3 snack, 3 drink, and 1 vending machine, all with the worst things possible and extremely overpriced. There are no places closest for you go to while on your break, and you get a 30 minute lunch. They pick and choose who has to follow the dress code, and who needs to actually take calls, as to who can just sit around talking to each other. The only time you see management walking around is when Costco is there. You have to deal with the worst members over the phone, threating, cursing, screaming at you. I wouldn't recommend anyone to work here. Do yourself a favor and don't apply.