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Sitel
56Below average
3.5
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Work happiness
Scores based on about 708 responses to Indeed's survey on work happiness
56
Below average
Work Happiness Score
Below average
Do people feel happy at work most of the time?
64
Achievement
Average
Do people feel they are achieving most of their goals at work?
63
Learning
Average
Do people feel they often learn something at work?

Sitel Careers and Employment

About us
Sitel Group’s 75,000 people across the globe connect many of the world’s best-known brands with their customers - 3.5 million times every day. As a global customer experience (CX) management leader, we apply our 30+ years of industry-leading experience and the entrepreneurial spirit of our group’s founders to deliver omnichannel experiences through – more... voice, chat, social media and more to customers of our 400+ clients across all verticals – from Fortune 500 companies to local startups.

We are redefining the contact center and improving business results by pairing innovative solutions - such as self-care and automation - with the human touch, emotion and empathy of our people. As a CX platform, we are powered by experts to deliver tailored CX solutions to fit our clients’ needs through our consultative, customer-centric approach adding value at every touchpoint - regardless of location, channel or time of day.


Learn more at www.sitel.com and connect with us on Facebook, LinkedIn and Twitter.
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See Why Join Us

What is it like to work at Sitel?

3.4
Work/Life Balance
3.2
Compensation/Benefits
3.2
Job Security/Advancement
3.2
Management
3.3
Culture

What are people saying about the leadership at Sitel?

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Help fellow job seekers by sharing your unique experience.

What do employees at Sitel say about culture and work-life balance?

Slow-paced
Fast-paced
Stressful
Relaxed
Competitive
Collaborative
4.0
Great work Environment
Written by CSR - Customer Service Representative (Current Employee) from Nashville, TN on June 25, 2020
At first it was difficult staying connected with internet, and the audio tends to go out, so we have to be IT from time to time. Which is ok once it is figured out. I really like the chat room for assistance. The coaches are great and work together with team work. The customer part are really challenging, and you are not told this in training, however, - more...
Pros
Great Team
Cons
Pay
See Sitel reviews about culture

What jobs are available at Sitel?

Top work locations
5.0
Paradise, NV
4.7
Pioneer, OH
4.6
Morocco, IN
4.6
Kingston, NY
4.4
Bartlett, TN
Most popular roles
5.0
Tier 1 Agent
4.7
Director of Operations
4.7
Senior Vice President
4.7
Director of Finance
4.7
Support Specialist

Sitel jobs:

What did candidates say about the interview at Sitel?

Interview experience
Based on 618 interviews
Favorable
Interview difficulty
Based on 617 interviews
Easy
Interview process length
Based on 586 interviews
About a day or two
See Sitel interviews