what group and level of expertise of your manager. Some roles and or times in a role are great / others not so much. Skillsoft doesn't practice what it preaches, have time to take the courses it supplies to clients. So either managers have been trained by other companies, are just good managers, take extra time to learn - or the majority are not great. The employees in client services roles are 99% great people, who want to do the right things for clients. Management decisions are not always client centric, appear to be driven by most cost effective and unreasonable timelines. Never seemed to be full / proper risk analysis communicated to the field on impact of changes to system and or course libraries. Field is left explaining changes or taking the heat from clients.
most work from home, flexibililty, variety of clients
depending on role, may never meet colleagues or clients