Your experience will vary by station and position, keep that in mind. For us, they lured us in with the promise of flight benefits (which are as cool as they sound), but our station was never staffed well enough to be able to use them. Our pay was minimum wage, and the hours were just enough to keep you from having a life (2 hours, twice a day, 5 days a week). They claim to be flexible about scheduling, but then change your schedule at the drop of a hat. Upper and lower management seems to function about 5 steps behind and everything is reactionary, so their lack of planning and "emergency schedules" mean any arrangements you made are out the window, no matter how well you planned ahead. Working a second job is nearly impossible because of there are delayed flights that you have to stay on shift for them - sometimes for hours & hours. What was supposed to be an easy part-time job for some extra bill money and free flights ended up high stress and just wasn't worth it.
The most stressful part of the job is not knowing if I can make my rent for the month. I have to sometimes choose which bills to pay and what utility I can go without. I have stress walking into a local food pantry, that someone will recognize me. I have free flight benefits, but that "freebie" won't help my family eat until payday. I have stress knowing this is a company that cares more about the "bottom line" than the bottom of the barrel replaceable voiceless employees. SkyWest is a heartless corporation wrapped up in doing nothing for the future, other than filling their own fat bank accounts.
Not knowing what to expect
Answered - Ramp Supervisor/Station Trainer/Shift Manager (Former Employee) - San Francisco, CA
It can be very busy at times.
Answered - Customer Service and Cross Utilized Agent (Current Employee) - Montrose, CO
Managing passengers can be daunting if you are the only agent there.
Answered - Customer Service Representative (Current Employee) - Pasco, WA
There are a lot of policies to remember and they can be overwhelming at times.
Answered - Ramp Agent (Current Employee) - Twin Falls, ID