Smart Choice MRI is an excellent place for people that care about their co-workers, patients, and making a difference. Those employees are consistently recognized and rewarded for their efforts. However, for those people that don't believe our patients deserve a clean environment, are not supportive of their co-workers, and do not reflect our values - Smart Choice MRI isn't the right fit. We wish that everyone was excited about the opportunity to make someone's day a little better, but unfortunately, it isn't for everyone. Also, we would like to clarify a few comments for those considering Smart Choice MRI. There are consistent merit increases and promotions across the company, we love to tell our employees when they do a great job, and we, of course, have cameras (as do all retail stores, hospitals, etc.) to ensure our employees and patients are safe!
At Smart Choice MRI, our Technologists and Patient Care Coordinators both take ownership of the clinics to ensure they are ready for patients. We feel strongly that every patient deserves the best experience, regardless of the time of day for their appointment. I am sorry you don't feel the same way. Additionally, we do feel the need to clarify for others reading this review that the primary reason for the cameras is safety - similar to other retail locations and health centers. The safety of both our patients and employees is incredibly important to us.
Thank you for your feedback. We agree that our employees who are committed to our patients are the heart of Smart Choice MRI. We do provide updates and direction to employees through company communication as well as through direct managers, but we know we can always improve. We welcome and appreciate suggestions from our employees.
Smart Choice MRI is on a mission to change the way healthcare is experienced. For most people, this is very rewarding work. You have a positive impact on someone's life and change healthcare for the better. We want people that believe in our mission and strive to do a little good in this world. Our employees are asked to be good to our patients and good to each other, and those that do are irreplaceable. We welcome and value suggestions from our employees on how we can improve. I am sorry that you had a different experience, and we appreciate the feedback.
I am sorry that Smart Choice MRI wasn't what you were looking for, and wish we could have spoken directly about your concerns. Smart Choice MRI is focused on making a difference for our patients, and most of our team members find it to be a very fulfilling experience. Our employees are working to change how healthcare is delivered, and we couldn't be more proud or appreciative of the work they do every day.
Thanks for your feedback! We want to ensure our clinic staff feels connected to their teammates in other clinics and the corporate offices. We recently rolled out a few initiatives to help facilitate this, but we are always open to additional ideas. Please send a note to our Smart Ideas portal or shoot us an email if you have any suggestions. We would love to hear them and see how we can implement! Thanks again.
We are sorry to hear you did not have a good experience and appreciate your thoughts. As a mission-driven company, we want to ensure our patients have exemplary service and care. We are proud that many employees are gratified by the work they do and the impact they have on people. Every employee has a direct manager, but we love when employees help each other out to answer questions or give additional guidance. It takes a strong team working together to change healthcare! We are constantly looking for ways to improve - thanks for taking the time to give us feedback.