Line cook (Current Employee) – Germantown, MD – November 20, 2013
fun fast paced but no benefit low pay smash burger is a good company to work at if you want to move up. as you move up you gain more pay and more benefits. if you arent looking to move up its not a job you would like to stay at long term
GSE (Former Employee) – Flagstaff, AZ – April 21, 2018
It was a fun environment, The leads and people were fun to work with getting time off was easy. They would bring donuts or drinks to team meetings. It was a great experience. The only con was getting a raise was hard to do
Cashier (Current Employee) – Oak Lawn, IL – April 19, 2018
I'm either taking the orders or serving them. I love my managers, they're really caring and will do what they can to help you. The hardest part is dealing with rude people, especially when you're genuinely a nice and sweet person, but I always keep my composure. This has been one of my favorite jobs.
Employee (Former Employee) – Brooklyn, NY – April 17, 2018
The one I was at was cut throat. People stabbed each other in the back at the first chance they get. Without all the childish behavior and relationships going on between management and employees, it would have been an amazing place to work. Management was careless about what they say in front of customers and how they treated the customers. Sanitation wise, they are okay. Not great but okay.
Cook/Cashier (Former Employee) – San Jose, CA – April 11, 2018
Smashburgers is a really well known burger place with one of a kind burgers, making it really busy at almost any time of the day. There are hardly ever any times when you will be relaxing at the place.
Accounts Payable Specialist (Former Employee) – Denver, CO – April 9, 2018
If you need a job that you want not a whole lot of challenge and not appreciation, this the job for you. I'm pretty new in the working world, since I'm a recent graduate and I would never recommend the Accounting side, for this company. The easiest way to put it is I was told word for word why I would end up not liking this opportunity, from a recruiter, and he was exactly right. You can tell you are at the bottom of the pole and you are just put in your place. If you have no issue with that and just want a stable job then once again, it's a perfect place for you.
1 free lunch or breakfast a week and 1 20 dollar gift card every other week
Management, Favoritism, Workload, No Advancement, a lot more than pros that's why I gave up a permanent role for a contract to hire situation.
Shift Leader, Trainer (Former Employee) – Tempe, AZ – April 7, 2018
I learned how to work under pressure in a fast paced restaurant environment and how to resolve issues with guests efficiently. I was taught management skills such as counting inventory, maintaining company goals, and managing a staff.
Shift Leader (Current Employee) – Staten Island, NY – April 6, 2018
The bulk of the people at Smashburger are friendly and its overall a close knit group. The biggest issue runs from the day to day operations where the general manager is quick to leave well before his scheduled time, even calling others in hours early so that he can go home hours early.
There is also a bit of an issue with staffing numbers and training. The general manager seems to have trouble grasping that someone that is training new employees is unable to perform all the functions that they would normally be able to do and providing extra staffing to compensate for this.
On the positive side of the spectrum the core workers are a close knit and supportive group who go above and beyond for the customers and coworkers alike on a regular basis. Your regular coworkers will be a close knit group that will do their best to support you in any way that they can.
If you can handle high volume pressure situations and don't mind not interacting with the general manager on a regular basis, Smashburger isn't a bad place to work.
Good regular employees, strong sense of unity
General Manager is always quick to leave and rarely present if you don't work mornings
Mesa, Arizona- Shift Lead (Current Employee) – Mesa, AZ – April 1, 2018
Coming into smashburger as a new employee, it is difficult to be trained due to the quickness of the job. I basically had to learn everything myself in the moment. The job itself is fun, but it is not a career or a realistic job to hold down as an adult.
A great place to get some hours in for part time if going to school
Shift Manager (Former Employee) – Atlanta, GA – March 27, 2018
I would remember going to work and having long days, long weeks...just to have a minimum wage pay check. I enjoyed the environment culture, that was the main thing that kept me there but the lack of moving up in the company, as well as pay & benefits, I just don't believe was fair.
GUEST SERVICE EXPERT (Former Employee) – Cypress, TX – March 25, 2018
This can easily be specific to my store but the management was quick to criticize poor performance while they never once showed effort to help out the team on busy nights especially since they understaffed us everyshift
The store up keep and store maganement with employees under me. It was fun and laes back as long as you do the work... Can be very busy at moments but with the right team you can do it with a breeze...