What is it like to work at SMECO?

3.4Work/Life Balance
3.4Compensation/Benefits
2.9Job Security/Advancement
3.0Management
3.6Culture
3.0
Stressful and underappreciated
Written by Customer Care Representative (Former Employee) from Hughesville, MD on October 3, 2017
A typical day at smeco for someone who works part time is you come in, sit down at your chair and answer phone call after phone call. Many of them are simply payments. However another big portion is people calling to yell at you because their bill is high or their power was cut off or there is an outage. And no matter how much they yell or cuss at you, - more ... you are expected to sit there and take it. You do get 1-2 10 min breaks depending on how many hours you work. Going over that time will cause a red flag on your adherence score. If you have a longer shift you will also get either 30 or 60 min fo ... - less
Prosgood pay, fixed schedule
Consno benefits, short breaks, no lunch for certain shifts, lack of advancement opportunities
See all 7 SMECO reviews