The job at SMG is not a bad job. But when there are no events there are no hours. You can not sustain your household with this job. Working the events can be very physically demanding, but overall is a good job for high school, or college students.
Bartender and Server (Former Employee) – Reno, NV – January 23, 2019
The management is the worst I have ever experienced some managers as young as 18 most managers literally stand around and talk with other managers terrible.tips are terrible you have to split sometimes 4 ways there’s no place to put a tip if the customer pays with a credit card if they had managers that actually care it wouldn’t be that bad of a place to work
Concessions Supervisor (Former Employee) – Oklahoma City, OK – December 11, 2018
Not a very good environment to work in. Management in the food and Beverage area needs a lot of work and many classes on how to manage employees. Expectations are way too high for underpaid and overworked supervisors. Managers are very rude and disrespectful to their own employees and to the NPO groups that run the stands. They appreciate nothing, you get no breaks, no food, no bonus, no freebies of any kind.
Not a single pro about this job
NO breaks, No Food, No bonus, No free merchandise, Nothing.
food and beverage (Former Employee) – Ontario, CA – November 27, 2018
the job was supposed to be part time. my first month i went from 30hrs to 50. every day i got out later and later. Shifts are 9+ hrs so pleanty of overtime. way too much work for min wage. i recieved my last check a month later.
only ticket discounts are on the games of the arena and not even center seats.doesnt matter because you work all events. no discount on disney, or concerts or outside events. no parking discount but discount on team store.
Guest Relations (Current Employee) – Stockton, CA – November 18, 2018
A typical day at work is to Sign-in and Clock-in, put my stuff in the employee lounge and locker room, then go to Guest Relations Booth for debriefing , and then to our sign stations and wait for the event to start.
they said customer service but door to door sales (Former Employee) – Atlanta, GA – November 3, 2018
the job discription and the actual job I was hired for are two completely different things. I thought id be working as a customer service rep instead I was a door to door non profit representative asking people to donate. You work 12pm-8pm and get paid 50$ daily and then commission off of every donor pledge. if you are good at talking to people and dont mind being outside all night go for it I was just annoyed because I went through 2 interviews and they lied to me I really thought I was going to be in an office doing customer service. they will try to get your interest by spitting out all these numbers and money you could make but really only upper management gets paid good money because they make commission off of everyone under them. good luck i guess oh and they put me on the spot and made me drive to the neighborhood locations with random people in my car they say theyll give you gas money at the end of the week but it was only 5$
Racist boss. A Bully and Racist Operations manager. Upper management has no idea what's going on. HR knows all about the problems, and will do absolutely nothing about them A HORRIBLE place to work. Soon as i find something else I'm gone.
Security (Former Employee) – Kent, WA – October 10, 2018
I left my position before I started thankfully. I was threatened by the person who would of been my manager to bring my stuff back immediately or else they would charge me for the shirts. I will never consider this employer for future employment.
Culinary (Former Employee) – Long Beach, CA – September 18, 2018
Poor management that can care less and horrible communication among staff. This stems down to staff not caring about anything. Huge turnover rate. Very disorganized management that lacks any appreciation for their staff. Pay is very bad as well. Don't waste your time here. Worst job I have ever had in my life!!!
Food and Beverage Manager (Current Employee) – Bossier City, LA – September 4, 2018
I enjoy the hussle and effert we have to put into certain events. I love the fact thy provide free food is always a plus. Just a little unsatisfied with the work flow. When events are heavy work flow is great you can get 17 hours in a day sometimes. But when events are slow work is slow and you might have a few weeks maybe a month inbetween.
Bartender (Former Employee) – Wichita, KS – August 22, 2018
You report 1 to 2 hours early to count cups. You must count and document every single plastic cup. There are hundreds and hundreds of cups. Then you count every liquor bottle, the quantity, every soda, every liquid - everything. Doors open for the concert or game - you stand there, mix and pour drink after drink. The drinks cost $9 per beer and $10 per cocktail. People don't tip much if any because of the outrageous cost. Then you have to work with 1 or 2 other bartenders at your station. By the time you split tips at the end of the night you might take home $40 from a hockey game or $60 for a big name concert after working your butt off for 6 hours behind the bar station. It's just not worth it. Go work at a nightclub and make twice or triple.
Upper management needs to reevaluate who they have in charge at this facility. The one mgr allows their child to come to work and play on the computers in the offices. They take leftover food home all the time.
Public Safety Officer Commissioned (Current Employee) – New Orleans, LA – August 18, 2018
Overall good company to work for. Part-time employees tend to make more per hour but they are currently working on that issue. Everything is always changing, so if you don't like change this is not the job for you.