Culinary (Former Employee) – Long Beach, CA – September 18, 2018
Poor management that can care less and horrible communication among staff. This stems down to staff not caring about anything. Huge turnover rate. Very disorganized management that lacks any appreciation for their staff. Pay is very bad as well. Don't waste your time here. Worst job I have ever had in my life!!!
Food and Beverage Manager (Current Employee) – Bossier City, LA – September 4, 2018
I enjoy the hussle and effert we have to put into certain events. I love the fact thy provide free food is always a plus. Just a little unsatisfied with the work flow. When events are heavy work flow is great you can get 17 hours in a day sometimes. But when events are slow work is slow and you might have a few weeks maybe a month inbetween.
Bartender (Former Employee) – Wichita, KS – August 22, 2018
You report 1 to 2 hours early to count cups. You must count and document every single plastic cup. There are hundreds and hundreds of cups. Then you count every liquor bottle, the quantity, every soda, every liquid - everything. Doors open for the concert or game - you stand there, mix and pour drink after drink. The drinks cost $9 per beer and $10 per cocktail. People don't tip much if any because of the outrageous cost. Then you have to work with 1 or 2 other bartenders at your station. By the time you split tips at the end of the night you might take home $40 from a hockey game or $60 for a big name concert after working your butt off for 6 hours behind the bar station. It's just not worth it. Go work at a nightclub and make twice or triple.
Upper management needs to reevaluate who they have in charge at this facility. The one mgr allows their child to come to work and play on the computers in the offices. They take leftover food home all the time.
Public Safety Officer Commissioned (Current Employee) – New Orleans, LA – August 18, 2018
Overall good company to work for. Part-time employees tend to make more per hour but they are currently working on that issue. Everything is always changing, so if you don't like change this is not the job for you.
Management is rude and treat you like you are trash. They have favoritism and if the manager doesn’t like you he will retaliate against you. Main manager will yell and bully and cuss you. HR won’t stand up for employees
Housekeeper (Current Employee) – Worcester, MA – June 26, 2018
The management could use some work for lack of better wording the pay can be better for the amount of work that is give to works and not the amount but the process the employees have to go thru to get it done.
Its a fast pase job jeep your head focused and all is well
Customer Service (Current Employee) – Reading, PA – June 26, 2018
This job is not for people looking to have preeminent security its more of a seasonal work environment when the seson is off everything is slow and many deparrments adw out of work but wgen the seson is in bloom there is pleanty of hrs and it is very hectic
HUMAN RESOURCES ASSISTANT (Former Employee) – Jacksonville, FL – May 31, 2018
SMG Jacksonville is completely separate from corporate SMG (or so we were told). Employees are overworked and underpaid. Turnover rate is high for this reason. Management is unorganized, lazy and out of touch with reality. Most positions are part time and part time employees don't get benefits. They don't even get to participate in the holiday party. This company is in desperate need of diversity and inclusion training.
Security Guard (Current Employee) – Hampton, VA – May 9, 2018
I would not recommend anyone to work at The Hampton Roads Convention Center at all. The management is poor and disgusting especially the housekeeping manager she is unprofessional and the employees have no confidentiality with her. Also the general manager and HR person are very sorry individuals and ghetto. It’s just not the ideal work environment honestly.
cashier\parker (Former Employee) – Jacksonville, FL – April 17, 2018
It's been a long time since i worked for SMG. At the time that i did work there it was you got to meet a lot of different people. It was a steady paced job and everyone was friendly. I will tell everyone i know that needs a job. SMG will be a great place for them.