Smiths Detection Employee Reviews for Field Service Engineer

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2.0
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Do not work here if seeking work/life balance and a positive culture
Field Service Technician (Current Employee) –  San Diego, CANovember 30, 2017
This company has a very negative work culture that is dominated by getting numbers and metrics up at any cost. The management team is high on nepotism and advancing "friends" over those who have the qualifications.
There is no balance with personal life and it is very difficult to plan ahead for personal things. This is a bad company to work for in the field if you have a family. The local regional managers do no care about peoples families, rest, fatigue or time off.
Managers will often request workers to do illegal things or dangerous tasks without proper assistance or rest in order to satisfy HQ demand for contract completion.
The pay is excellent due to the excessive overtime but eventually will wear you down and is not worth it.
Pros
Compensation is good
Cons
Culture is negative and hostile, do not value people and their personal lives
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4.0
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Productive and robust
Zone Manager/ Lead Field Service Engineer (Current Employee) –  EdgewoodJune 30, 2015
I have a great time working in the company as well as with my peers. Very challenging and most of all our equipment and service is protecting a lot of people in this world!
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3.0
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Good first job but there are better places to work.
Field Service Engineer (Former Employee) –  Morristown, TNJune 1, 2015
Takes way too much effort to get anything done. This is what happens when you let shareholders run your company. No one wants to spend money, so all processes become very ineffecient and this is aggravated by taking on newer and more tenuously feasible obligations to customers in hopes of generating revenue.
Pros
Good people, little dirt. Air conditioning and heat. Free coffee and wifi.
Cons
The top management.
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Overall rating

3.4
Based on 107 reviews
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Ratings by category

3.4Work/Life Balance
3.5Compensation/Benefits
2.7Job Security/Advancement
2.8Management
3.1Culture