Traffic aid (Current Employee) – Washington, DC – March 13, 2018
The hardest part of the job is the rude customers because there so inpatient. Management is terrible don't treat people fair, they don't know how to do there job. I've learned that I never want to work at the zoo ever again and I would not recommend people to apply for it
Senior Retail Associate (Former Employee) – Washington, DC – January 22, 2018
...considered one of the best places to work for the Federal Government. One works with highly intelligent, knowledgeable, supportive people. The Institution is committed to education. It's a mentally stimulating and challenging environment, even at the retail sales level.
Cashier/Sales Associate (Current Employee) – Washington, DC – July 10, 2017
I been working for smithsonian, for about 3yrs. All I can say is WOW!!! The Excitement you can see on people's face, is totally priceless, when center the museum. Working for smithsonian is very fun, with learning new things you didn't know, a learning center for kids, and games with activities.
Assistant Manager (Current Employee) – Washington, DC – May 18, 2017
If you're looking for solid museum or customer service experience in a challenging environment where the entire world comes to visit, this is it. There are always positions available for advancement and a great team to help you get there.
Productive customer service and outstanding attention to detail
Sales Associate (Current Employee) – Chantilly, VA – April 25, 2017
From crowd control to processing tickets and handling customer dissatisfactions. My duties include having to talk one on one with customers for deals on shows and suggesting what to watch as well as keeping supervising the theatre while the show is underway. Clean and stock all parts of the box office. Clean theatre when needed, as well as ore checking tickets for sold out shows. Selling memberships and advertising upcoming shows.
Sales Representative (Current Employee) – Washington, DC – April 13, 2017
Poor management with allot of immature children with terrible manners employed here. Staff argues and fights on the floor. Managers are unable to control there staff and some of the managers participate in irresponsible behavior with staff.
takes allot for them to fire you and government position
Management Assistant (Current Employee) – Washington, DC – July 21, 2016
A typical day at the office is very busy. I've learned quite a bit about the history of the Smithsonian and it's cause. My interactions with my coworkers makes the day fun! the most enjoyable part of my job is the interactions with our guests, in person and on the phone and being able to help them.
Floor Supervisor (Current Employee) – Washington, DC – May 5, 2016
My typical day at work starts out with me greeting and communicating the business results to our employees. I open and ensure that all locations were properly closed the day before. I ensure that company funds are accurate and all employees have the supplies that they need for the day. I create a schedule for the team which on average is about 28 employees a day for 8 locations. Once we are open for business I supervise and ensure my employees are available to assist all of the families and customers from different parts of the world. The challenges come but we as a team accept them as opportunity for growth. The most enjoyable part of my day is working with customers and ensuring that they leave home happy. Although in my current position I am more behind the scene I like to change my roll to work with customers. I communicate with customer via email with any concerns they may have and process orders from inside and outside of the US. My day may also include auditing funds inside the safe or inventory of merchandise. I communicate and schedule meetings with buyers, maintenance, security, and visual merchandiser. At the end of the day I will close all locations assign associates to tasks to ensure that the business is prepared for the next day.
Store Operations Manager (Former Employee) – National Museum of the American Indian – March 7, 2015
It was exciting and I learned a lot about Indian culture and business. I was challenged when I worked there and did very well before I left. Sadly, the musueum isn't as busy as it used to be. Business had really slowed down and I got bored.
Floor Supervisor (Current Employee) – Washington, DC – December 11, 2013
Supervisor or manager would give the morning meeting. Help get needed stock/merchandise to the store floor. attend to needs of customer, get change for store associates. Do some office work such as monitor the retail associates work send some emails to upper administration..., move merchandise around the store as needed. Help close down the store at the end of the day.
Good compensation for a retail job both salary and benefits.
Off days and working hours may fluctuate at times. Many noisy children, lots of standing.