My advise will be to search somewhere else. You will be overworked and underpay. Management in Cape Canaveral are unprofessional and rude. Leaders have no idea what they are doing they will report you if they see you eating but leaders walk around with food on their hands. The terminal manager has two faces and will betray you on the spot if needed.
The only employees who get the hours and the promotions are either her close friends and family that she brings to SMS.
This so called Manager asked me to resign to my position because I ask her to reply back when we send her messages. In return she denied my Xmas vacation even thought I had notified her 4 months in advance. You will definately regret working there unless they improve their management and favoritism. This company is not an equal opportunity employer at all.
Don't work for sms
Answered - Agent (Former Employee) - Miami, FL