Great at first but downhill from there
Assistant Manager (Former Employee) – Dallas, TX – November 4, 2018
When I first joined the company, it was amazing. I loved the company, team, and culture. It was at a time where I actually could not call it work, since I enjoyed it. However, it started to go downhill when they started to rebrand and attempting for a better image. The inconsistency was bearable at the time and the job overall was easy. Then again, time came were they wanted Key Leads to hold more responsibility; basically doing management work with no increase in pay. When they relocated the kitchen, it was even worse! Lack of communication, quality, and management just did not care.
I'm lucky to say that all the management I was under were great. It was more of upper management. YES, I said ALL. Definitely high turnover rate to the point they were always understaff and hiring in bulk. To the point that new hires were clueless and never properly train.
I loved my experience there because of the amazing people; both customers and co workers. But other then that, it was an easy job if you could manage it, if not it could get pretty stressful really quick.
At first they did care about us FOH people, but in the end the fast growth just got them money & power hungry.
Free lunch and health care, Amazing co-workers and connects, Perfect for students, Update of products.
Upper Management. Stressful, pay, inconsistency. Quality definitely downgraded .