Snapsheet Employee Reviews

2.6
Overall rating
Based on 8 reviews
Ratings breakdown
51
42
31
21
13
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1.0
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Good Place to work if you need experience
Customer Success Specialist (Former Employee) –  Chicago, ILApril 14, 2018
I worked at Snapsheet for less than a year as a Customer Success Specialist, which is basically a fancy term the company uses for a call-center rep. Without a doubt, it was one of the most toxic environments I've ever worked at. The management is clueless about the direction the company is going in, and they will constantly monitor every single second you are working there. Unless, you have zero other options available, then look for employment elsewhere!
Pros
Free food and alcohol on certain days
Cons
Lack of opportunities within the company
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1.0
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Someday this will be a great company, just not now
Senior Supplemental Specialist (Former Employee) –  RemoteMarch 12, 2018
Review and negotiate supplements with body shops. Obtain necessary supporting documents. Work from home, but you end up working more than your 8 hours in order to meet your quota.
Managers really don't have much authority, as they are told by upper management what to do. Micro managed every step of the way. All phone calls are recorded for audit purposes which is understandable. What's not acceptable is to have your manager send you a chat and critique a call while you are still on the phone with the body shop. One week you are told you are not on the phone enough and the next you are on the phone too much. Some employees are able to complete above average number of claims by not doing everything required, which seems to be more acceptable than quality work.
I feel that this company grew at a rate too fast for the knowledge that upper management had. New management is being brought in, and hopefully that will help.
Unlimited PTO, as long as staffing and claims volume will allow.
Pros
Unlimited PTO, monthly mailers for remote employees
Cons
Poor management, unrealistic expectations, micromanaged, quantity over quality
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2.0
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start up
Supplement Negotiator (Current Employee) –  Work from homeMay 8, 2017
Unrealistic expectations for estimators. pay and medical coverage is good. that's about it. change happens very fast and very often, no consistency at all.
Pros
Pay, health insurance
Cons
overworked and micromanaged
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5.0
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Exciting, dynamic, innovative company with a demanding, yet fun and social work environment
Lead Customer Success Specialist (Current Employee) –  Chicago, ILJanuary 9, 2017
A great, innovative, fast-growing company. Fun work environment and a commitment to constantly improving processes and communication. High growth means high work load and high expectations.
Pros
Fun, casual work environment for in-office employees, Ample opportunity for advancement for high acheivers, good company culture, exciting company growth
Cons
High volume work, career paths not always well-defined, lacking the HR and IT support structure of larger companies
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4.0
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Solid Opportunity
Estimator (Current Employee) –  Chicago, ILAugust 16, 2016
. Get ready to work this is not for the weak
. They will provide some good training and within 90 days would like to see you hitting about 15-20 estimates a day. The vets are doing more.
. Good review dept.
. Supp dept. have very good negotiators
. Looks like an place that could have promotion opportunities within a few months of working there.
. Young and aggressive management group looking to move this company to a recognizable brand among the top Insurance groups in the business. They will do it too!
Pros
Good training. They want to see everyone succeed. Good pay to start.
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1.0
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Stressful
Estimating Supplement Specialist (Former Employee) –  Chicago, ILMay 2, 2016
Quantity is more important than quality. Managers have no management skills or training. No clear path for advancement or even raises.
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4.0
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Great starter career with start up company
Supplement Support Specialist (Former Employee) –  ChicagoOctober 30, 2015
Snapsheet created a smart phone app for insurance companies to offer their customers after having a car accident. Take a few photos and an estimate is sent within a few hours to start your claim. It is great for anyone that uses their phones for nearly everything. Expect 8 hour shifts as overtime is rarely needed. Fun and casual atmosphere.
Pros
Great starting point to get your career going
Cons
Location is ok but very limited on lunch options unless you time the CTA or shuttle bus properly.
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