If they offer you the roadside dispatch position, run!
none (Former Employee) – Texas – December 28, 2018
No/few/short breaks, poor training, dirty and unsanitary facilities, bad management, below market value pay for work performed is what you'll receive at the roadside dispatch facility they staff for. The training class I attended was 13 people shoved into a ten by ten room most of the time. When it came to actually getting on the computers to learn the system, we had to double up because they didn't have enough computers for each trainee. The office facility was disgusting, there were dead bugs everywhere and in one room a dead mouse was lying in the corner. Once out of training and taking calls, you'll be lucky to get a break and if you do, you have to keep it short (5 mins or less). No headsets, you're expected to balance a phone receiver on your shoulder while you type, and if the other line rings (there are two phones at your desk) you have to pick that one up too without putting the other one down. The non management staff was mostly nice, some shady types though. Management was an absolute joke, full of nepotism and just unethical people.
Avoid at all costs.