From training to the time I quit, I was with SoFi for about seven months back in 2017.
It was an incredibly stressful job, to the point where I actively dreaded going to work and had to speak with my doctor about anti-depressants.
When I brought this up to management, I was essentially told to suck it up.
The perks are incredible, but unless you are someone who can handle being verbally abused over the phone for hours, I would not recommend being a Relationship Management Consultant. Unfortunately, clients call in when they are displeased, and as an RMC, your job is to de-escalate and try to resolve the issue. I understand this was my job, but if a client is verbally abusing you, you should be able to end the call. We were 'encouraged' to find a solution, which was not always possible. On top of this, SoFi grades you on your phone calls, so if you try to defend yourself or end the phone call without a solution, you are given a poor grade. There is very little assistance from management.
I did meet some amazing people while working there, and SoFi does offer excellent health benefits, a gym membership, and snacks; however, even with all these positives, I would still never recommend this job to anyone.
It has been a few years since I have worked there so it is possible it has changed.