Soft Surroundings Employee Reviews

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Okay for first fashion job
Assistant Designer (Current Employee) –  St. Louis, MOMay 1, 2018
Definitely gives perspective on how the fashion industry works. Not all fun. Very Catty culture. I wish people would pay attention to how they treat others and understand that we all have lives outside of work. Not a place for me for sure.
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Work environment is unprofessional
Sales and Customer Service Representative (Former Employee) –  St. Louis, MOMarch 21, 2018
This place is a joke.. management is horrible except for one. Work environment is horrible I don't recommend working for this company unless u like drama.
Pros
None
Cons
None
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Soft Surroundings is a great company to work for.
Sales Associate (Former Employee) –  Ridgeland, MSMarch 8, 2018
Soft Surroundings is a great company to work for. The Soft Surroundings workplace is pleasant and attractive. A typical day at work included some tasking, such as replenishing stock, but the most important duties were selling clothes, jewelry and accessories to women customers, and ringing up sales transactions on a computerized register. My Soft Surroundings manager was competent, well informed and kind. She was fair in her dealings with employees. Soft Surroundings provides a comfortable workplace culture with reasonable rules and regulations. Soft Surroundings attracts a strong clientele of good customers, and my interactions with the customers were the most enjoyable part of my job.
Pros
Interactions with customers and creating wardrobes was fun.
Cons
Available hours in retail vary with the amount of traffic per season.
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Growing company
Assistant Manager (Current Employee) –  ColoradoMarch 4, 2018
Great company and culture. Company is growing quick! Hope to see culture and benefits stay as great as they are and have been.
As a manager you have to be able to adapt to constant change while the company grows.
Pros
Great benefits!
Cons
Too much change in beauty department
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Horrible place to work
Aesthetician (Former Employee) –  Bellevue, WAFebruary 16, 2018
This place is mean and a disaster. I worked in Bellevue wa. Everyone was rude and competative. No support just blame and shame. Mean management. They are fake and will kick you out the front door as soon as you get comfortable. Cheap clothes from Asia. Do not work there!
Pros
Nice make up
Cons
Everything
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Pleasurable work experience
P/T Sales Associate (Current Employee) –  Bridgewater, NJJanuary 31, 2018
Still employed part time. A pleasure to be at work every day. Enjoy working with customers, collaborating with staff, management. Very positive workplace culture. It is easy to be a self starter at Soft Surroundings, to follow through in helping customers find what they are looking for, be it, apparel, beauty, bedding, furniture, and on line orders. E Learning courses are excellent in helping associates to learn more about the Soft Surroundings culture. Highly recommend Soft Surroundings to anyone interested in developing strengths while having fun, in a highly productive work atmosphere.
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Productive and relaxed workplace
GRAPHIC DESIGNER (Former Employee) –  St. Louis, MOJanuary 23, 2018
Nice quiet environment. It was productive but at times it was very slow. Time off was given when needed as long as deadlines were met. Everyone is very nice and welcoming, they were always more than willing to help out. Company held activities often and there was always food. Compensation needs to be better depending on experience. Management needs to help when and where they are needed.
Pros
benefits, work-life balance
Cons
drama
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Nice place to work
FULL TIME KEYHOLDER (Current Employee) –  Bridgewater, NJJanuary 18, 2018
Very nice place to work, growing at a rapid pace, Very good to their employees, good benefits, PTO time, 401K plan. Store managers are in charge and there is no micromanaging by DM's.
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Worked as a store manager
Assistant Manager (Former Employee) –  Columbus, OHDecember 27, 2017
I would definitely not recommend this company they totally lie about everything they say they're going to do that for you as an employee or a member of management they totally micromanage making it very confusing for staff people not even wanting to show up for work because of the way they are treated and misled very hostile work environment as well we did not call it soft surroundings we called it hostile surroundings very miserable place to be lots of fighting cussing yelling on the floor it clearly was in there employee handbook book that this activity is not tolerated by this company however as a manager I would complain about this to corporate with no resolution not even able to write someone up for their behavior so this caused a very very hostile work environment for all terrible place to work find somewhere else was also told as a member of management thought I would not be working overtime because it's all about life balance that was a joke I would work 14 days straight without even a lunch break awful awful company
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Floor Manager
FULL TIME KEY HOLDER (Former Employee) –  Shops of Britton Lake Glen Mills PAOctober 26, 2017
Store opens at 10am - 9pm
Company very good to employees
Make sure store ready for opening
Had reports and daily to do list and what goals everyone had to make
Reports at the end of day make deposit close store
Pros
Beautiful store nice atmosphere
Cons
hard to get off
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Good job for someone retired!
Full Time- Key Holder (Current Employee) –  Marietta, GASeptember 6, 2017
Great job for someone who loves comfortable clothing, antiques but in a modern way, and great hospitality. If you loves those things work or shop here!!!
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Comfortable and friendly environment.
KEY HOLDER MANAGER (Former Employee) –  Norcross, GASeptember 6, 2017
The ability to assist customers to find the clothing they are looking for. You work one on one with the customers so you can really build a relationship with them. There are sales goals each day for each associate. You need to be comfortable to use computers. I enjoy the one on one part of the job. The other associates are fun to work with and make the job not feel like work.
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Growing Company
Financial Accountant (Former Employee) –  Creve Coeur, MOAugust 6, 2017
The company is going though a growth phase. They have planned for some areas but feel as though other areas have not prepared. And are understaffed to handle the fast paced changes.
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Great company
Key Holder/Sales Lead (Current Employee) –  Des Moines, IAJuly 30, 2017
Pay is a lot higher than other retailers. Breaks aren't very long for shifts you work. Great setup and flow to operations, extremely organized company. Having a stock coordinator on staff is fantastic because it allows sales associates ability to focus on customers 100% of the time!
Pros
Pay
Cons
On feet a lot
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Good place to work
Material handler (Former Employee) –  Mexico, MOJuly 26, 2017
It was just a normal job. I liked it. I would work there again if offered the chance to. There was plenty of overtime offered. Normally worked every other saturday and 9 hour days.
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Don't keep their word,
Recieving Associate (Current Employee) –  Mexico, MOJuly 10, 2017
Soft will tell their employees what they want to hear, and then will go back on what they said. Very many unhappy employees ready to feel other jobs because it is impossible to bid out of their own job.
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another day at soft
Retail Processor (Current Employee) –  Mexico, MOJuly 4, 2017
It's not a bad place to work just have to keep rate and not be lazy. Treat everyone with respect and they will be nice to you. Yeah there a lot of walking or standing in one place its a warehouse what do you expect it to be easy as pie.
Pros
breaks, paid, people
Cons
heat, rumors
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Very Stressful work enviroment
anonymous (Former Employee) –  ColoradoJune 20, 2017
I would not recommend this place because they do not care about the employees, you are disposable regardless of how hard you work. Management shows favor to the employees that kiss you know what. They like to micromanage, what is suppose to be a fun environment is actually a very hostile, back biting situation. They say their is no competition among employees a flat out Lie! They will find any reason to try and discredit you so that they won't have to give you a decent raise. This was the most stressful place due to the unreasonable demands.
Pros
discount on clothes
Cons
Bad quality, management, lazy women
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great place to work
Customer Service Representative (Former Employee) –  St. Louis, MOJune 13, 2017
great small business to work for. my co-workers were felt like family. the pay is good for the job. flexible scheduling. I took inbound calls from customers wanting to place orders from the company's catalog.
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Summary
Financial Accountant (Former Employee) –  Creve Coeur, MOJune 8, 2017
This was a great growing company. I feel that they needed more help in certain areas i.e. Accounting area. Management was not that understanding when it came to deadlines. And some processes were inefficient.
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Overall rating

3.4
Based on 54 reviews
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Ratings by category

3.1Work/Life Balance
3.2Compensation/Benefits
2.8Job Security/Advancement
2.9Management
3.2Culture

Ratings from women

InHerSight Score
2.4

1.6Personal Development

3.6Career Opportunities

2.3Family Support

Women rate the female-friendliness of their workplaces on InHerSight