What is it like to work at Solera?

2.6Work/Life Balance
2.0Job Security/Advancement
Work there for 4 months
Written by Customer Service Representative (Former Employee) from Daytona Beach, FL on October 12, 2018
I was hired to be outbound Auto dial only. Then we were advised that they were going to be Blended meaning that we had to learn all 12 scripts and be able to get a call from anyone of these products at any given time. You're lying to the customer because you are not at that location you do not work for the dealership, you work for a company who contracts - more... with the dealership to make appointment. For the amount of money that they're paying if there going to make you do more than one type of product they need to pay more. Once they announced they were blending us, senior reps started leaving fr ... - less
ProsSet schedule
ConsNot paid enough for what they want you to do.
See all 36 Solera reviews