It's going to be rough if the culture of the call center is not truly changed. Turnover will continue to be high which means the demands of team members will be high as well, with little compensation for those remaining to keep the pieces together.
Answered - Team Member (Former Employee) - Addison, TX
They will continue to grow, but employees WILL NOT grow with company
The future of the company is very bright.They will continue to help women and I love the ideal of the overall company.
Answered - CONTACT CENTER AGENT (Current Employee) - Addison, TX