Great product, poor management
Assistant Manager (Former Employee) – Ohio – November 2, 2017
I worked in three different stores due to relocation and store staffing needs, and the last one was the trouble store. The district manager didn't like me from the start, saying I wasn't 'brand-right' because I have tattoos (which I could cover up easily, and did so) and because I wasn't the type of person who shopped at high end stores for my personal items. The products are pretty great, and easy to sell to certain customers, but they don't offer enough discounts for it to be affordable to the rest. The store was left without an SM for months, leaving me to run the store with a couple sales leads and a few associates who had shifts restrictions. I wasn't offered much help either. They care about sales goals and customers, but not the employees.
Discounts on merchandise, pretty holiday set ups
Unrealistic sales goals, pressure from upper management, no concern for employees